Summary
Overview
Work History
Education
Skills
Timeline
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Piper Salzer

Longwood,FL

Summary

Proven to enhance customer satisfaction and increase repeat business at Universal Orlando, I leverage strong multitasking abilities and an outgoing demeanor to excel in fast-paced environments. Skilled in cash handling and customer service, I consistently meet deadlines and exceed sales targets through effective communication and a flexible approach to project management. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

5
5
years of professional experience

Work History

Cocktail Waitress

Universal Orlando
01.2024 - Current
  • Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
  • Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Contributed to team success by assisting fellow staff members during busy periods, promoting a supportive work environment.
  • Handled cash transactions accurately, balancing daily sales at the end of each shift without discrepancies consistently.
  • Greeted new customers, discussed specials, and took drink orders.
  • Upheld strict safety standards by adhering to local alcohol regulations and checking identification when necessary.

Roofing Salesperson

Apex Roofing & Restoration - 4 States
04.2022 - 11.2023
  • Increased customer satisfaction by providing thorough consultations and accurate project estimates.
  • Conducted regular follow-ups with clients after project completion to ensure satisfaction and gather feedback for improvement.
  • Effectively managed multiple projects simultaneously while maintaining strict adherence to deadlines and quality standards.
  • Demonstrated excellent communication skills both in-person and remotely when presenting proposals or discussing project details with clients.

Front of House Employee

Pei Wei Asian Kitchen
02.2021 - 05.2022
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Bagger

Publix Grocery Store
06.2019 - 08.2021
  • Assisted with maintaining clean and organized store appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Assisted in maintaining a clean store environment for a pleasant shopping experience.

Education

High School Diploma -

Lake Brantley High School
Altamonte Springs, FL
2022

Skills

  • Strong multitasking
  • Energy and enthusiasm
  • Customer Service
  • Outgoing and Friendly
  • Cash Handling
  • Maintaining Composure
  • Flexible Schedule
  • Initiative-taking
  • Sales strategy
  • Service prioritization

Timeline

Cocktail Waitress

Universal Orlando
01.2024 - Current

Roofing Salesperson

Apex Roofing & Restoration - 4 States
04.2022 - 11.2023

Front of House Employee

Pei Wei Asian Kitchen
02.2021 - 05.2022

Bagger

Publix Grocery Store
06.2019 - 08.2021

High School Diploma -

Lake Brantley High School

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Piper Salzer