Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Customer Service RepresentativeTo-Go SpecialistInternWork Type
Part TimeLocation Preference
On-SiteRemoteLocation: Charlotte, NC, US
Open to relocation: No
Open To Work
Piper Seavey
Charlotte,NC
Work Preference
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
1
1
year of post-secondary education
3
3
years of professional experience
Work History
Customer Service Representative
Tryeden
Denver
08.2024 - Current
- Handled customer complaints and resolved issues effectively and promptly.
- Responded to customer emails and phone calls promptly, courteously, and professionally.
- Assisted customers with product inquiries and service-related issues.
- Processed customer orders using the company's order management system.
- Investigated customer complaints regarding product quality or service rendered.
- Collaborated with team members to develop solutions for common customer challenges.
- Trained new staff on customer service protocols and software tools used by the team.
- Maintained up-to-date knowledge of company products, services, policies, and procedures.
To-Go Specialist
Basillaco Italiano
Charlotte
12.2023 - 04.2025
- Managed order assembly process to ensure timely service and quality standards.
- Prepared to-go orders accurately and efficiently for restaurant customers.
- Collaborated with kitchen staff to clarify special requests or modifications.
- Assisted customers in selecting menu items and providing recommendations.
- Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
Intern
Greg Ott Center for Physical Therapy and Sports Performance
Charlotte
09.2024 - 02.2025
- Assisted physical therapists in patient evaluations and treatment plans.
- Supported therapists during rehabilitation exercises and therapy sessions.
- Observed patient progress and documented changes in treatment response.
- Maintained cleanliness and organization of therapy equipment and facilities.
Education
Bachelor of Science - Social Work
University of North Carolina At Charlotte
Charlotte, NC 08.2025 - 07.2026
North Carolina Nurse Aide I - CNA
Southern College of Health Science
08.2025 - 08.2025
Northwest Cabarrus High School
Kannapolis, NCSkills
- Customer service
- Conflict resolution
- Scheduling
- Employee training
- Data documentation
- Team collaboration
- Adaptive team player
References
References available upon request.
Timeline
Bachelor of Science - Social Work
University of North Carolina At Charlotte
08.2025 - 07.2026
North Carolina Nurse Aide I - CNA
Southern College of Health Science
08.2025 - 08.2025
Intern
Greg Ott Center for Physical Therapy and Sports Performance
09.2024 - 02.2025
Customer Service Representative
Tryeden
08.2024 - Current
To-Go Specialist
Basillaco Italiano
12.2023 - 04.2025
Northwest Cabarrus High School