Pissem Peketi
Newark,NJ
Summary
Driven and adaptable professional with a proven track record at Prospect Airport Services, adept in customer service and baggage handling. Excelled in high-pressure environments, consistently exceeding productivity targets by leveraging strong organizational skills and a commitment to safety and quality in food preparation. Demonstrated exceptional ability to resolve passenger issues, ensuring positive travel experiences.
Overview
8
8
years of professional experience
Work History
Passenger Service Agent
Prospect Aiport Services
09.2020 - Current
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Resolved passenger issues with empathetic communication and effective problem-solving techniques.
- Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
- Assisted passengers with special needs, ensuring a comfortable and positive travel experience.
- Escorted handicapped passengers from terminal to aircraft.
Pick and Pack
Hello Fresh
04.2018 - 07.2020
- Maintained a clean and organized workspace, promoting increased productivity and safety for all team members.
- Demonstrated adaptability by quickly learning new systems and processes when required for operational efficiency.
- Collaborated with team members to meet daily goals and deadlines, contributing to overall operational success.
- Met or exceeded daily productivity targets consistently, contributing to the overall success of the company.
Cook
Flying Food Goup
08.2016 - 01.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
Sterile Processing Technician
Secaucus Hospital
Secaucus, NJHistory And Sociology And Science
University of Kara
TogoSucces High School
Togo07.2012
Skills
- Cooking
- Baggage handling
- Strong Organization
- Customer Service
Languages
English and French
Elementary
Timeline
Passenger Service Agent
Prospect Aiport Services
09.2020 - Current
Pick and Pack
Hello Fresh
04.2018 - 07.2020
Cook
Flying Food Goup
08.2016 - 01.2018
Sterile Processing Technician
Secaucus Hospital
History And Sociology And Science
University of Kara
Succes High School