Pitreece Navarro
Corpus Christi
Summary
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Child Protective Investigator Supervisor
The Department of Family and Protective Services
12.2024 - Current
- Facilitated family engagement during investigations, fostering trust between parties involved and working towards successful outcomes for children''s wellbeing.
- Evaluated investigator performance regularly, identifying areas for improvement and providing targeted coaching as needed.
- Managed challenging caseloads effectively while prioritizing urgent situations that demanded immediate attention or intervention.
- Collaborated with community partners for improved service delivery and resource availability to families in need.
- Supported investigators in developing comprehensive safety plans for at-risk children, reducing the likelihood of further harm.
- Maintained accurate records and documentation, ensuring compliance with agency policies and state regulations.
- Coordinated multidisciplinary team meetings to facilitate collaboration among professionals involved in child welfare cases.
- Implemented quality assurance measures to maintain high standards in case investigations and decision-making processes.
- Conducted regular performance reviews of investigators, providing constructive feedback and recognizing accomplishments to boost morale and maintain high levels of job satisfaction.
- Navigated complex legal challenges during investigations by staying up-to-date on relevant legislation and working closely with legal counsel as needed.
- Strengthened team performance by providing regular training and mentorship to Child Protective Investigators.
- Ensured timely completion of investigations, meeting state-mandated deadlines consistently.
- Developed strong relationships with law enforcement agencies for coordinated efforts on complex cases involving criminal elements.
- Reduced caseload backlog by streamlining processes and implementing efficient case management strategies.
- Devised and implemented safety plans for children suspected as victims of abuse or neglect.
- Provided leadership, guidance and support to staff members.
Child Protective Investigator
The Department Of Family And Protective Services
10.2022 - 12.2024
- Responded quickly in crisis situations involving children who may be in abusive or neglectful situations.
- Conducted forensic investigations and reports of abuse/neglect to children to determine if abuse or neglect occurred.
- Observed children for signs of any harm and assess signs to determine if they are result of abuse or neglect.
- Interviewed people in case such as parents, caregivers, person who reports concern, family members, and others familiar with family situation.
- Talked frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships.
- Determined action to be taken to remove or to reduce immediate threat to safety of child.
- Provided expert testimony in court hearings, contributing to informed decisions on child welfare matters.
- Managed high caseloads efficiently, prioritizing tasks based on urgency and level of risk to child.
- Participated in regular on-call rotation that requires response to situations of abuse/neglect after normal business hours including overnight and weekend.
- Developed and maintained effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and community.
- Documented cases meticulously, maintaining accurate records for court proceedings and agency use.
Administrative Assistant
USA Compression
10.2018 - 10.2022
- Assisted senior administrative professionals and safety team with daily work tasks.
- Assisted with correspondence, reports and special projects.
- Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
- Conducted incident investigations, participated in audits and collected data and information to maximize workplace safety.
- Directed recordkeeping and paperwork preparation in line with OSHA requirements.
- Provided administrative support to Safety Manager, facilitating efficient execution of all safety initiatives.
- Contributed to improved safety performance by participating in regular meetings with safety committee members and providing input on action plans.
Outreach Screening Assessment
PermiaCare
12.2016 - 10.2018
- Screen over 50 phone calls daily, taking messages and routing calls when necessary.
- Provide presentation on services to outside agencies and businesses.
- Provide administrative support to Director.
- Conduct workplace inspections while monitoring safety compliance.
- Entered details such as payments, account information and call logs into computer system.
- Managed executive calendar and coordinated quarterly team meetings.
- Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
- Scheduled client appointments for team of 10 licensed professional counselors.
Housing Care Manager
PermiaCare
12.2012 - 12.2016
- Responsible for ensuring quality of services through planning, accurate documentation, coordination, direct service provision, and quality evaluation.
- Make referrals for, coordinate and monitor delivery of services for income-based individuals.
- Manage development and execution of contracts and lease agreements.
- Goal development for successfully transition to permanent housing through HUD' s Section 8 long-term services.
- Track individual payments to certify applicable utilization for reserved resources, while working to ensure recipients of housing incomes achieve self-sufficiency as it communicates to Midland/Odessa Housing Authority vouchers.
Staffing Coordinator
Behavioral Centers for America
01.2012 - 10.2012
- Complete pre-certification for individual admittance with insurance companies.
- Ensure employees provide quality individual care and appropriate amount of employees is available for each work shift.
- Consolidate and formulate employee work schedules for 30 plus nursing individuals.
- Contribution in implementing day-to-day inquiry call follow ups, intake shift report, and admittance deflection reports for corporate headquarters.
- Alternation on call mornings, early afternoon, and late nights.
- Improved office efficiency by effectively managing internal communications and correspondence.
Mental Health Associate
Behavioral Centers of America
01.2011 - 01.2012
- Monitored consumer census by using Daily Movement Report and recording admissions, discharges, doctor appointments and site visit data.
- Engagement in group rehabilitation meetings ages 5 to 62 years.
- Deliver direct care to select group of consumers on unit or program.
- Noted consumer data on special flow sheets, precisely specifying dangerous securities, sleep movement and restraints.
- Accomplish most basic responsibilities such as bathing, grooming, and appearance, Psychiatrists, social workers or therapists.
- Observed and examined consumer actions and responses to management.
Education
Bachelor of Arts - Psychology minor Social Work
The University of Texas of The Permian Basin
Odessa, TX05.2009
Associate of Arts - Psychology
Midland College
Midland, TX05.2006
Skills
- Skilled in intake interviewing
- Documentation and reporting
- Spreadsheet management
- Case management
- Knowledge of OSHA Construction Regulations
- Expense reporting
- Statistical data gathering
- New employee onboarding
- Covid-19 Compliance Administrator
- Problem solving techniques
- Investigations
- Safety policies
Certification
OSHA 510 Construction Standard
The University of Texas at Arlington
Issued Jan 2021
OSHA 10 Hour
The University of Texas at Arlington
Issued Jan 2021
OSHA 30 Hour
The University of Texas at Arlington
Issued Jan 2021
Smith System Driver Trainer
Smith System Driver Improvement Institute
Issued Nov 2020
Project Manager (Quality and Safety)
Procore Technologies
Issued Feb 2024
Timeline
Child Protective Investigator Supervisor
The Department of Family and Protective Services
12.2024 - Current
Child Protective Investigator
The Department Of Family And Protective Services
10.2022 - 12.2024
Administrative Assistant
USA Compression
10.2018 - 10.2022
Outreach Screening Assessment
PermiaCare
12.2016 - 10.2018
Housing Care Manager
PermiaCare
12.2012 - 12.2016
Staffing Coordinator
Behavioral Centers for America
01.2012 - 10.2012
Mental Health Associate
Behavioral Centers of America
01.2011 - 01.2012
Bachelor of Arts - Psychology minor Social Work
The University of Texas of The Permian Basin
Associate of Arts - Psychology
Midland College
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