Suzanne Pelo
Lake Mary
Summary
Results-oriented Child Protective Investigator Supervisor with over a decade of experience in child welfare. Skilled in leading investigative teams, evaluating performance, and enhancing teamwork to achieve compliance with regulations and improve outcomes for children and families.
Overview
23
23
years of professional experience
Work History
Child Protective Investigator Supervisor
Department of Children and Families
Altamonte Springs
07.2014 - Current
- Led team of investigators in child welfare assessments and safety evaluations, ensuring thorough and timely investigations.
- Reviewed and approved case documentation, ensuring compliance with guidelines and enhancing case quality.
- Conducted performance evaluations and delivered constructive feedback to team members, fostering professional development.
- Supervise and evaluate the performance of Child Protective Investigators, providing feedback and guidance to ensure compliance with laws, regulations, policies and procedures.
Child Protective Investigator
Seminole County Sheriff Office
Sanford
12.2003 - 07.2014
- Conducted comprehensive investigations into child welfare allegations, ensuring child safety and well-being.
- Interviewed children, families, and witnesses to gather essential information.
- Collaborated with law enforcement, mental health providers, schools, and social services to coordinate support and resources for at-risk children.
- Provided appropriate referrals for counseling or other supportive services.
- Participated in court proceedings related to cases.
- Assumed acting supervisor responsibilities during supervisor's absence, maintaining operational continuity and supporting team effectiveness.
- Attended trainings related to current trends in Child Protective Services.
Education
Bachelor of Arts - Psychology
University of Central Florida
Orlando, FL05-2001
Associate of Arts - AA Degree With Honors
Seminole Community College
Sanford, FL 05-1999
Skills
- Case documentation review
- Supervisory skills
- Performance management
- Decision making
- Organization and time management
- Timely response
- Teamwork and cooperation
- Dependable and responsible
Timeline
Child Protective Investigator Supervisor
Department of Children and Families
07.2014 - Current
Child Protective Investigator
Seminole County Sheriff Office
12.2003 - 07.2014
Bachelor of Arts - Psychology
University of Central Florida
Associate of Arts - AA Degree With Honors
Seminole Community College