A high-achieving and strategic Security Analyst (SOC) with 10 years of progressive experience leading to the design and execution risk management strategies resulting in 30% reduction in security incidents. Sought after maintaining compliance with SOX, GDPR, HIPPA, and PCI DSS regulations. Driving regulatory adherence, and reducing compliance issues by 40%, possess expertise in planning, designing, and managing cybersecurity risk management frameworks, leveraging industry best practices such as ISO 27001 and NIST Cybersecurity Framework to enhance security postures and ensure regulatory compliance. Proven ability to coach security staff, enhance team capabilities and foster a culture of security awareness. Ready to leverage core competencies to contribute to the organizational success and drive continues improvement in security and compliance initiatives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Analyst (SOC)
Softsages Technology
Dulles, VA
07.2022 - Current
Monitoring and analyzing security alerts generated by SIEM tools and other security tools
Conducted preliminary investigations of security incidents, and provided recommendations for remediation.
Assisted in developing and updating standard operating procedures (SOPs) for incident response.
Orchestrated endpoint network migrations and enterprise PC refresh deployment installations, ensuring efficient and effective transitions.
Collaborated with the Portfolio Management team on high-visibility projects and organizational goals, contributing to the overall success of the initiatives.
IT HELP DESK SUPPORT REPRESENTATIVE
Abel Brothers IT Solution Ltd
Beltsville, MD
05.2015 - 07.2022
Maintained high customer satisfaction through effective communication and issue resolution on customer calls.
Managed administrative server functions, including backups, upgrades, and recovery management, ensuring optimal system performance.
Handled user account management in Active Directory and various applications, ensuring accurate and secure access.
Collaborated with technical personnel to implement system changes and upgrades, optimizing overall efficiency.
Conducted training sessions for new and existing users, and monitored, logged, and tracked all help desk support phases.
Assisted customers with setup of new computer systems.
Opened service tickets for clients, documented user information, and described problems.
Logged customer issues in the ticket tracking system, and updated tickets with resolutions.
Oversaw the daily performance of computer systems.
Intern, Security Operations Center (SOC)
HCL Tech
Washington, DC
05.2015 - 06.2022
Monitoring and analyzing security alerts generated by SIEM tools and other security tools.
Conducted preliminary investigations of security incidents, and provided recommendations for remediation.
Monitored operations and reviewed records and metrics to understand company performance.
Maintained positive working relationships with fellow staff members and management.
Updated and maintained databases with current information.
Helped maintain applicant tracking systems and recruiting metrics.
Assisted in developing and updating standard operating procedures (SOPs) for incident response.
Implemented strategies to take advantage of new opportunities.
Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Created plans to propose solutions to problems related to efficiency, costs or profits.
Education
Bachelor of Science - Computer Network and Cybersecurity
University of Maryland Global Campus
Hyattsville, MD
05-2024
Associate of Science - Information Technology
Prince George's Community College
Skills
Windows
Linux
Mac OS
Wireshark
Splunk
Nessus
Snort
Kali Linux
Metasploit
Python
Bash
PowerShell
TCP/IP
DNS
HTTP
SSL/TLS
NIST
SANS
ISO 27001/2
Monitoring computer viruses
Encryption
Javascript
Developing security plans
Network security
Protecting networks
Wireshark software
Ethical hacking
Endpoint security
Reporting and documentation
Vulnerability assessment
Telecommunications systems
Cloud security
Certification
CompTIA Security
References
Samuel Dang, Co-worker, 240-467-6506
Vitalis Kwene, Co-worker, 301-531-0807
Erko Kalkidan, Co-worker, 571-324-5404
Accomplishments
Award in recognition on Dean's List
I was made a team leader in recognition of my good job.
Award as one of the best employee of the year.
Affiliations
Award in recognition on Dean's List
I was made a team leader in recognition of my good job.
Award as one of the best employee of the year.
Timeline
Security Analyst (SOC)
Softsages Technology
07.2022 - Current
IT HELP DESK SUPPORT REPRESENTATIVE
Abel Brothers IT Solution Ltd
05.2015 - 07.2022
Intern, Security Operations Center (SOC)
HCL Tech
05.2015 - 06.2022
Associate of Science - Information Technology
Prince George's Community College
Bachelor of Science - Computer Network and Cybersecurity
University of Maryland Global Campus
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