Piyathida Ruangbannawit (MIA)

• Prepared and served coffee, espresso drinks, blended coffees and teas.
• Managed morning rush of customers daily with efficient, levelheaded customer service.
• Maintained cleanliness and organization of coffee preparation areas.
• Assisted in training new baristas on coffee preparation techniques.

• Ensured freshness standards for baked goods displayed in the cafe.
• Developed innovative recipes to diversify product offerings.
• Provided product knowledge and assistance to customers seeking specific items.
• Prepared and served high-quality coffee beverages in a dynamic environment.
• Provided training and guidance to new employees.

• Provided excellent customer service in a fast-paced restaurant environment.
• Took orders and served food promptly while ensuring customer satisfaction.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.

• Successfully increased monthly sales from 600,000 baht to 1.5 million baht in four months through effective Influencer Marketing.
• Implemented marketing strategies to attract target customers by enhancing image appeal and service offerings.
• Identified opportunities for improvement in service delivery and operational efficiency.
• Acted as primary contact for customer complaints, resolving issues to ensure satisfaction.
• Facilitated employee training by collaborating with interpreters for clear communication and development.
• Coordinated customer queue schedules, reducing wait times and improving overall satisfaction.

Provided interpretation services for diverse events, including concerts, B2B/B2C meetings, movie sets, and employee training, ensuring effective communication from Korean to Thai.

• Translated a variety of documents, including contract documents, books, and various content, from Korean to Thai according to assigned projects and deadlines.
• Facilitated effective communication between Korean and Thai speakers, bridging language gaps and contributing to the smooth flow of information.