PJ Rodriguez
Hiram,Georgia
Summary
Proven track record in logistics and customer service, demonstrated at UPS where I excelled in truck loading and fostering safety awareness. Skilled in commercial glass installation and building customer rapport, I consistently exceed employer expectations by leveraging hard and soft skills to achieve and surpass goals.
Overview
12
12
years of professional experience
Work History
Package Handler
UPS
11.2022 - Current
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Assembled, sealed, and loaded packages into correct trucks.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Packer
ADM
07.2024 - 11.2024
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Inspected items to identify discrepancies and damages and reported to supervisor.
Glass Handler
Inalfa Roof Systems
05.2023 - 05.2024
- Repaired and installed mirrors, table tops, and mirrored wardrobe doors.
- Communicated effectively with customers and team members concerning quality standards, deadlines and customer requests.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
- Fabricated and installed required hardware and moldings for glass installations.
Sales Associate
GameStop
06.2022 - 10.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
Shift Leader
Dunkin' Donuts
03.2021 - 10.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Retail Associate
Walmart
06.2016 - 04.2021
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Cashier
Taco Bell
10.2012 - 06.2016
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate of Applied Science - Accounting And Finance
Chattahoochee Technical College
Marietta, GA06-2027
High School Diploma -
Newman Chester High School
Douglasville, GA05-2016
Skills
- Truck loading
- Material storage
- Pallet building
- Product packing
- GMP implementation
- Labeling
- Container assembly
- Shrink wrapping
- Returns processing
- Product restocking
- Drawer balancing
- Payment posting
- Refund handling
- Safety awareness
- Commercial glass installation
- Construction processes
- Reliable and consistent
Timeline
Packer
ADM
07.2024 - 11.2024
Glass Handler
Inalfa Roof Systems
05.2023 - 05.2024
Package Handler
UPS
11.2022 - Current
Sales Associate
GameStop
06.2022 - 10.2023
Shift Leader
Dunkin' Donuts
03.2021 - 10.2023
Retail Associate
Walmart
06.2016 - 04.2021
Cashier
Taco Bell
10.2012 - 06.2016
Associate of Applied Science - Accounting And Finance
Chattahoochee Technical College
High School Diploma -
Newman Chester High School
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