Paul Rodriguez
Atlanta
Summary
Proven track record in logistics and customer service, demonstrated at UPS where I excelled in truck loading and fostering safety awareness. Skilled in commercial glass installation and building customer rapport, I consistently exceed employer expectations by leveraging hard and soft skills to achieve and surpass goals.
Overview
13
13
years of professional experience
Work History
Package Handler
UPS
College Park, GA
11.2022 - Current
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Assembled, sealed, and loaded packages into correct trucks.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Packer
ADM
Kennesaw, GA
07.2024 - 11.2024
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Inspected items to identify discrepancies and damages and reported to supervisor.
Glass Handler
Inalfa Roof Systems
Acworth, GA
05.2023 - 05.2024
- Repaired and installed mirrors, table tops, and mirrored wardrobe doors.
- Communicated effectively with customers and team members concerning quality standards, deadlines and customer requests.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
- Fabricated and installed required hardware and moldings for glass installations.
Sales Associate
GameStop
Powder Springs, GA
06.2022 - 10.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
Shift Leader
Dunkin' Donuts
Dallas, GA
03.2021 - 10.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Retail Associate
Walmart
Hiram, GA
06.2016 - 04.2021
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Cashier
Taco Bell
Powder Springs, GA
10.2012 - 06.2016
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate of Applied Science - Accounting And Finance
Chattahoochee Technical College
06-2027
High School Diploma -
Newman Chester High School
05-2016
Skills
- Truck loading
- Material storage
- Pallet building
- Product packing
- GMP implementation
- Labeling
- Container assembly
- Shrink wrapping
- Returns processing
- Product restocking
- Drawer balancing
- Payment posting
- Refund handling
- Safety awareness
- Commercial glass installation
- Construction processes
- Reliable and consistent
Timeline
Packer
ADM
07.2024 - 11.2024
Glass Handler
Inalfa Roof Systems
05.2023 - 05.2024
Package Handler
UPS
11.2022 - Current
Sales Associate
GameStop
06.2022 - 10.2023
Shift Leader
Dunkin' Donuts
03.2021 - 10.2023
Retail Associate
Walmart
06.2016 - 04.2021
Cashier
Taco Bell
10.2012 - 06.2016
High School Diploma -
Newman Chester High School
Associate of Applied Science - Accounting And Finance
Chattahoochee Technical College