Microsoft Office
Placida Gagnon
Senior Legislative Information Specialist
Augusta,ME
Summary
Motivated Information Specialist offering valuable contributions in all facets of administrative activities derived from diverse, years background. Resourceful, energetic and results-oriented multitasker. Recognized for exemplary time management, organization, prioritization and work ethic.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Senior Legislative Information Specialist
Legislative Council
Augusta, Maine
12.2016 - Current
- Provice high level of administrative support to the Legislative Information Office.
- Prepared reports by collecting, analyzing and summarizing information.
- Used database/LEAP to research, gather, analyze and present data.
- Organized information by studying, analyzing, and classifying data.
- Resolved retrieval problems by customizing design to meet requirements.
- Maintained historical records by documenting system changes and revisions.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy legislators and members of the public.
- Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
- Prepare and publish the History and Final Disposition under the supervision of the Legislative Council.
- Back up to the Office Manager
Legislative Information Specialist
Legislative Council
Augusta, ME
12.2015 - 12.2016
Clerk III
Supreme Court Of The Philippines
Manila, Philippines
07.2005 - 01.2012
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Provided friendly service and assistance to the members of the public, lawyers and Court employees.
- Interacted with the lawyers and members of the public by phone, email or in-person to provide information.
- Produced high-quality communications for internal and external use.
- Drafted Court Orders, and letters for Judge to sign.
- Enter into the calendar dates of Court Hearings.
Education
Associate of Arts - Drafting/CAD
University of Batangas
Batangas City 04.1995 - 04.1995
Bachelor of Arts - Political Science
Western Philippine Colleges
Batangas City 04.1993 - 04.1993
Skills
Customer and client relations
Professional demeanor
Database administration
Documentation and reporting
Problem-Solving
Teambuilding
Software
LEAP
Event Scheduler
Adobe Acrobat
ZOOM
Timeline
Senior Legislative Information Specialist
Legislative Council
12.2016 - Current
Legislative Information Specialist
Legislative Council
12.2015 - 12.2016
Clerk III
Supreme Court Of The Philippines
07.2005 - 01.2012
Associate of Arts - Drafting/CAD
University of Batangas
04.1995 - 04.1995
Bachelor of Arts - Political Science
Western Philippine Colleges
04.1993 - 04.1993