Patient Navigator (Dental)
- Assisted patients with scheduling, treatment coordination, and follow-ups
- Explained procedures, insurance, and financial options
- Maintained patient records and supported office operations
PLEASIE KELLAM WHITE
Norton
Summary
Motivated and compassionate professional with experience in healthcare, caregiving, retail, food service, and banking environments. Strong background in patient support, customer service, and team leadership. Reliable, punctual, and dedicated to providing excellent service while maintaining a positive and efficient work environment.
Highly energetic, resourceful and self-directed Patient Navigator with strong clinical and human relations skills. Embraces working with diverse groups and special populations to identify clinical and social concerns of patients.
Work History
Patient Navigator
- Guided patients through healthcare processes and appointments
- Assisted with paperwork, referrals, and care coordination
- Provided compassionate support in clinical settings
Caregiver
- Assisted clients with daily living activities and personal care
- Provided companionship and emotional support
- Monitored health and reported changes as needed
Assistant Manager
Dunkin’ Donuts
- Supervised staff and daily operations
- Managed scheduling, inventory, and cash handling
- Trained employees and ensured high service standards
Crew Member / Shift Leader
Dunkin’ Donuts
- Provided fast-paced customer service
- Prepared food and beverages
- Maintained cleanliness and efficiency
Crew Member
Wendy’s
- Assisted customers and handled transactions
- Maintained a clean and organized workspace
Retail Associate
- Assisted customers and maintained store presentation
- Handled sales and inventory
Banking Intern
- Supported daily banking operations
- Assisted with customer service and administrative tasks
- Gained experience in financial services
Education
Skills
- Leadership and team management
- Excellent customer service
- Strong communication skills
- Patient care and caregiving
- Time management and multitasking
- Scheduling and coordination
- Cash handling and POS systems
- Ability to work in fast-paced environments
- Customer service
References
Available upon request
Timeline
Patient Navigator (Dental)
Patient Navigator
Caregiver
Assistant Manager
Dunkin’ Donuts
Crew Member / Shift Leader
Dunkin’ Donuts
Crew Member
Wendy’s