Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Education Experience
Affiliations
Timeline
OperationsManager
DON JOHNSON

DON JOHNSON

VANCOUVER,WA

Summary

Dynamic Operations Manager with a proven track record at Amazon, achieving a 17.9% increase in site rates, saving over $200K annually. Skilled in project management and employee training, I excel in driving process improvements and fostering team development to enhance operational efficiency and guest satisfaction.

Overview

18
18
years of professional experience

Work History

Operations Manager

Amazon
01.2020 - Current
  • Exceeded the A3 directed goal by raising the site’s rates by 17.9% WoW from a rate of 256 to 312 units per hour -On average this rate increase saves the site $3,872 per week or $201,344 per year.
  • Single digit SLI score at PDX9 and in HIO2 for several months, and had back-to-back months at HIO2 at 0% unfavorable
  • Established running the sustainability playbook for PDX9 for approximately 2 years.
  • Developed 2 tier 1s to tier 3 PAs and two tier 3s into L4 Area managers, currently training 3 L4 managers

Event Lead, Trainer, Server

Andina / Oswego Grill
01.2012 - 01.2020
  • Coordinate multiple client desires/necessities while balancing time and labor driven outcomes
  • Received numerous reviews praising my performance and event outcomes
  • Flexible schedule necessary for pursuing education

Senior Manager

BJ’s Restaurants and Brewhouse
01.2007 - 01.2012
  • In three years, I had managed in five restaurants and opened multiple locations from the ground up
  • Improved quality, hospitality, and building sales through guest satisfaction and team building
  • Hosted meetings for the trainers improving and adapting their training system to the needs of the business and location

Education

Bachelor of Science - Supply Chain & Logistics

Portland State University – School of Business
Portland, OR
12.2020

Associates of Science -

Truckee Meadows Community College
Reno, NV
12.2007

High School Diploma -

Fountain Valley High School
Fountain Valley, CA
12.1996

Skills

  • Project management
  • Data analysis
  • Financial analysis
  • Regulatory compliance
  • Supply chain management
  • Employee training
  • Process improvement

Hobbies and Interests

  • Subaru Ambassador
  • Hiking & Backpacking
  • Snowboarding
  • Painting and Visual Arts

Education Experience

  • Global Supply Chain Strategy and Sustainability Management
  • Global Sourcing and Negotiation
  • Food Supply Chain Management
  • Business Forecasting using R
  • JavaScript & React

Affiliations

  • Helped launch the Subaru Ambassador program
  • Hiking & Backpacking
  • Snowboarding
  • Painting and Visual Arts

Timeline

Operations Manager

Amazon
01.2020 - Current

Event Lead, Trainer, Server

Andina / Oswego Grill
01.2012 - 01.2020

Senior Manager

BJ’s Restaurants and Brewhouse
01.2007 - 01.2012

Bachelor of Science - Supply Chain & Logistics

Portland State University – School of Business

Associates of Science -

Truckee Meadows Community College

High School Diploma -

Fountain Valley High School

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