Overview

Work History

Education

Skills

Timeline

Pocky Khamvongsa-Sarno

Woonsocket,RI

Overview

4

4

years of professional experience

Work History

Business Owner

Twisted Churros LLC

03.2022 - Current

Oversee all aspects of owning and operating a food truck including but not limited to financials, operations, logistics, time management, and scheduling
Succeeded in growing revenue and sales each year since inception
Built and established strong customer and community relationships through social media, communication, and attentive service
Maintain company social media (www.instagram.com/twistedchurros.pvd)

Manager

Haruki East Providence

10.2022 - Current

Manage and oversee staff of 20+ employees
Manage inventory including, but not limited to purchasing all products utilized on a daily basis by the restaurant such as food products, alcohol, utensils, and equipment items
Maintain employee scheduling, hiring, onboarding, and training
Responsible for maintaining a high level of customer satisfaction

Manager

Kow Kow

08.2020 - 04.2022

Manage inventory, purchasing and delivery for the shop's product as well as meet regularly with suppliers to discuss new rates, ideas, and propose changes to maximize operational efficiency
Maintained and organized and professional environment for a team of 10
Responsible for generating new business ideas, new flavors, and pursuing collaborations with local companies in order to grow the customer base and social media reach

Education

MBA - Business Administration And Management

Johnson & Wales University

Providence, RI

05-2022

Skills

Customer service
Time management
Decision-making
Staff management
Staff training and development

Operations management
Purchasing and Inventory
Problem Solving
Marketing
Sales

Timeline

Manager

Haruki East Providence

10.2022 - Current

Business Owner

Twisted Churros LLC

03.2022 - Current

Manager

Kow Kow

08.2020 - 04.2022

MBA - Business Administration And Management

Johnson & Wales University