Poliana Mia Martinez Mella
Bartow,FL
Summary
My name is Poliana Mia Martinez Mella, I was born and raised in Puerto rico and I am currently attending Polk state college with a major in nursing. I am fluent in Spanish and English, showcasing strong communication and team leadership skills. I consider myself an expert in efficient crowd management and significantly enhancing team productivity and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Barista
Divicious Deli and Coffee Shop
07.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Education
Polk State College
Lakeland, FLSkills
- Bilingual (Fluent in Spanish and English)
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Exceptional customer service
- Active listener
- Cash Register Operation
- Team Leadership
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barista
Divicious Deli and Coffee Shop
07.2023 - Current
Polk State College
Similar Profiles
Michelle MastMichelle Mast
Bakery Production Worker at Ole Country Bakery, I Deli, Bakery & Coffee ShopBakery Production Worker at Ole Country Bakery, I Deli, Bakery & Coffee Shop
Meleca ConsultadoMeleca Consultado
Shift Supervisor at Provisions Deli, Cafe and Bottle ShopShift Supervisor at Provisions Deli, Cafe and Bottle Shop
Vasylyna UkolovaVasylyna Ukolova
Barista at Coffee Shop «Coffee, Wine & More»Barista at Coffee Shop «Coffee, Wine & More»
Blas BermudezBlas Bermudez
Volunteer at No Limits SportsVolunteer at No Limits Sports
Jeff O'DellJeff O'Dell
Sergeant – Patrol/School Threat Assessment Team at Polk County Sheriff's OfficeSergeant – Patrol/School Threat Assessment Team at Polk County Sheriff's Office