Polie Heng
Lexington,Kentucky
Summary
Accomplished Virtual Interpreter and Office Assistant with a proven track record at Language Line Solutions and Minnesota State University, Mankato. Expert in intercultural sensitivity and client support, achieving real-time comprehension and significantly improving office sustainability. Skilled in interpersonal communication and adept at memory retention, consistently delivering accurate interpretations and innovative resource management solutions.
Overview
5
5
years of professional experience
Work History
Virtual Interpreter
Language Line Solutions
01.2023 - 08.2023
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Provided language translation and customer service skills to clients in Medical, Educational, business sectors.
Office Assistance
Minnesota State University, Mankato
08.2018 - 05.2019
- Implemented innovative strategies for managing office resources sustainably, reducing environmental impact.
- Improved patient comfort by providing assistance with positioning and immobilization during radiology procedures.
- Managed office supply inventory by monitoring usage patterns and placing orders before stock ran out, avoiding last-minute shortages.
- Facilitated crew welfare initiatives such as recreational activities or medical assistance when needed, helping maintain high morale among onboard personnel.
Education
Associate of Arts - General Studies
Minnesota State University - Mankato
Mankato, MN05.2022
Skills
- Interpersonal Communication
- Memory retention
- Intercultural Sensitivity
- Client Support
- Fluent Bilingualism
- Computer Proficiency
- Customer Relations
- Data Entry
Languages
Cambodian
Native or Bilingual
Timeline
Virtual Interpreter
Language Line Solutions
01.2023 - 08.2023
Office Assistance
Minnesota State University, Mankato
08.2018 - 05.2019
Associate of Arts - General Studies
Minnesota State University - Mankato
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