PONMILE ADESIDA
gilbert,US
Summary
Over 10 years of experience, I've developed an excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Dedicated to learning, growing, and succeeding in communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Association Society Linguistic Interpreter
WORKER/STUDENT SUPPORT
04.2012 - 08.2022
- Solved communication issues, improved operations, and provided excellent customer service
- Answered several calls per 24hours to help customers with their questions and concerns
- Tried to stay as true to the message's content, tone, and emotion as possible
- Spoke with subject matter experts and other colleagues to ensure that I had a clear understanding of specialized concepts and that I was translating them correctly
- Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
- Provided cultural context to speakers to aid communication and understanding between parties who did not speak the same language
- Assisted students with their education by accompanying non-[English] speakers to classes, study sessions, and assemblies to translate instruction, conversation, and documents
- Had an excellent attendance record and was always on time for work
- Took part in training programs to improve my professional knowledge and skills in interpretation.
- Created detailed reports on accuracy of translated documents.
Education
Associate of Applied Science - Community Health And Preventive Medicine
Chandler Gilbert Community College
East Pecos Rd, Chandler, AZ 8522505.2025
Certificate in English Language -
Global Launch
Tempe, AZ 10.2022 - 06.2023
Sant Thomas Grammer School
Akure, NigeriaSkills
- Relationship development
- Team building
- Problem resolution
- Team management
- Student Assistance
- Zoom
- Canvas
- Basic database
- Organizational Skills
- Excellent Communication
Timeline
Certificate in English Language -
Global Launch
10.2022 - 06.2023
Association Society Linguistic Interpreter
WORKER/STUDENT SUPPORT
04.2012 - 08.2022
Associate of Applied Science - Community Health And Preventive Medicine
Chandler Gilbert Community College
Sant Thomas Grammer School
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