Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Leadership
Timeline
Generic

Pooja Patil

Dallas

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Intensive science and dental background. Dynamic sales professional excels in high-productivity environments, completing tasks efficiently and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios. Seasoned Senior Account Executive with notable background in fostering client relationships, increasing company revenue and executing effective sales strategies. Strong acumen in lead generation, contract negotiation, and team leadership. Proven success in enhancing customer satisfaction levels and driving significant business growth. Consistently recognized for ability to exceed sales targets while maintaining high ethical standards.

Overview

12
12
years of professional experience

Work History

Senior Account Executive Inbound

Hearth
Austin
05.2023 - 02.2025
  • Improved profitability and developed pipeline using multiple marketing channels and sales strategies.
  • Developed new leads each day at or above quotas.
  • Provided accurate information regarding product features, pricing and availability.
  • Participated in regular training sessions on sales techniques and best practices.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Closed sales by building rapport and overcoming objections.
  • Followed up on sales leads through outbound calling.

Sales Representative

Main Street Hub/Go Daddy
Austin
08.2017 - 07.2018
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Contributed to team objectives in fast-paced environment.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
  • Consistently ranked in top 20% of all sales representatives in company.

Lead Guest Service Associate

European Wax Center
Southlake
06.2014 - 08.2016
  • Created welcoming and comfortable environment for guests.
  • Maintained high level of professionalism and discretion when dealing with guests.
  • Scheduled and confirmed restaurant reservations for guests.
  • Secured and processed premium client packages per month, consistently ranking at or near #1 employee
  • Generated daily reports relating to employee performance, inventory, and sales performance

Software Support Consultant

Reynolds And Reynolds
College Station
07.2013 - 12.2013
  • Provided technical support to customers, troubleshooting technical issues and providing solutions.
  • Researched and identified solutions to technical problems.
  • Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
  • Diagnosed and troubleshot hardware, software and network issues.

Education

D.M.D. - Dentistry

Nova Southeastern University
Davie, FL

Master of Science - Biomedical Science

Rutgers, The State University of New Jersey
New Brunswick, NJ

Bachelor of Science - Biology

University of North Texas
Denton, TX

Skills

  • Lead prospecting
  • Sales expertise
  • Interpersonal communication skills
  • Persuasive negotiator
  • Tenacious follow-up
  • Expertise in cold calling
  • SalesForce

Languages

  • Hindi
  • Marathi

Personal Information

Title:

Leadership

Psi Omega - Nova Southeastern University - Social Chair

  • Organized multiple social and charity events
  • Led meetings to discuss goals for the year
  • Worked directly with venues to create experiences for members

American Student Dental Association - Secretary

  • Worked directly with the vice-president and president to plan events for dental students
  • Led multiple charity events throughout the year

Timeline

Senior Account Executive Inbound

Hearth
05.2023 - 02.2025

Sales Representative

Main Street Hub/Go Daddy
08.2017 - 07.2018

Lead Guest Service Associate

European Wax Center
06.2014 - 08.2016

Software Support Consultant

Reynolds And Reynolds
07.2013 - 12.2013

D.M.D. - Dentistry

Nova Southeastern University

Master of Science - Biomedical Science

Rutgers, The State University of New Jersey

Bachelor of Science - Biology

University of North Texas
Pooja Patil