Pooja Vadalia
Hoffman,NJ
Summary
Dedicated Clinical Pharmacist offering more than five years of experience in Specialty medication therapy management for exceptional disease conditions such as IVIG, Hemophilia, Oncology, HIV, Pulmonary Hypertension, Multiple Sclerosis, Rheumatoid arthritis, Psoriasis, Crohn's disease, etc. I am skilled at collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy, and confidentiality. I am an advanced communicator with all levels of staff, clients, management, and healthcare administrators.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Clinical Pharmacist
CVS Specialty Pharmacy
07.2023 - Current
- Interview, hire, and train staff, enabling businesses to serve more patients.
- Work as an educator to provide practice-based instruction to staff pharmacists at pharmacy practice sites.
- Monitor and manage pharmacy staff performance to maximize productivity and customer satisfaction.
- Comply with pharmacy regulations to increase the quality of health care.
- Improve staff development, personnel training, and standards of patient care.
- Supervise, direct, and motivate high-quality performance from pharmacy staff.
- Effectively prioritize tasks and organize workflow to increase efficiency.
- Educate patients on medication, tools, and equipment to promote patient-centered care and increase treatment adherence.
- Remain knowledgeable about health insurance and other third-party payment programs to facilitate purchases.
- Communicate issues and reactions to specific medications to intercept potential errors.
- Report adverse drug events to comply with regulatory policies and procedures.
- Provide consultations and answer inquiries from patients, healthcare professionals, and physicians regarding drugs, potential side effects, and specified use.
Clinical Pharmacist
CVS Specialty Pharmacy
07.2021 - Current
- Ensure accuracy in dispensing prescriptions for Chemotherapy, IVIG, Hemophilia, Fertility, Pulmonary Hypertension, HIV, Rheumatoid arthritis, Psoriasis, etc, disease conditions by reviewing patients' medications, resolving drug interactions, and performing prospective drug utilization reviews.
- Accurate interpretation of prescriptions from healthcare providers is crucial in ensuring the proper dispensing of medications and health products, thereby promoting patient safety. Partner with physicians and other healthcare team members to optimize patient care through the effective use of medications.
- Providing excellent customer service to patients, healthcare professionals, and internal customers is a cornerstone of pharmacy practice. It enhances the patient experience and fosters trust. Educate patients by giving advice and clinical counseling on possible drug interactions, potential side effects, and optimal administration methods.
- Influence quality of care and potential patient outcomes by providing consultation based on current medical/health conditions.
- Provide consultations and answer inquiries from patients, healthcare professionals, and physicians regarding drugs, potential side effects, and specified use.
- Display patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Effectively prioritize tasks and organize workflow to increase efficiency.
- Communicate and build supportive relationships with pharmacy support staff to provide leadership and guidance.
Staff Pharmacist-in-Charge
Walgreens Pharmacy
10.2019 - 07.2021
- We have processed over 500 prescriptions daily in busy pharmacies, reducing customer wait times and achieving excellent customer satisfaction.
- Provided consultations and answered inquiries from patients, healthcare professionals, and physicians regarding drugs, potential side effects, and specified use.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- It maintained top customer satisfaction and retention by cultivating productive patient relationships.
- Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.
- We recommend appropriate clinical programs, such as immunization, MTM (Medication Therapy Management), and DCS (Diabetes Care Specialist).
- Implemented a vaccine awareness campaign that increased immunization-based revenue and enhanced community health education.
- Supervised and coached a team of pharmacy technicians and trainees.
- Collaborated with colleagues, technicians, and leading pharmacists to prioritize and fill orders effectively.
- Supervised work of pharmacy clerks and technicians to optimize service quality and productivity.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy policies.
- Maintained appropriate drug records and completed reports as necessary.
Pharmacy Graduate Intern
Walgreens Pharmacy
03.2019 - 09.2019
- Compared prescription details against safety standards and insurance requirements to support patients.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Interacted with healthcare professionals to support timely and proper processing of prescriptions.
- Counseled patients on drug interactions, potential side effects, and optimal administration methods.
- Delivered training on medical device use and storage to enhance support for different groups of patients.
- Educated type 2 diabetes patients on medication therapy, proper nutrition, and fitness.
- Addressed customer questions regarding refills, insurance EOBs, and prescription filling status.
- Contacted insurance companies to resolve claims issues.
- Prepared prescription packaging and labels, verifying the accuracy of dosage, side effects, interactions, and refill instructions.
Pharmacy Intern
Hannaford Pharmacy
08.2018 - 02.2019
- Assisted pharmacist in the final review of filled prescriptions.
- Discussed medical histories with patients to provide the most effective medical advice.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Performed blood pressure and blood glucose tests on patients.
- Counseled patients on new medications and OTC products.
- Provided friendly customer service at drop-off and pick-up counters.
- Vaccinated patients offer immunity against influenza, pneumonia, and other diseases.
Quality Assurance Chemist
Luxica Pharma
06.2011 - 05.2013
- Operated specialized scientific equipment and performed complex procedures to execute high-level analytical testing tasks.
- Prepared and standardized test equipment, test solutions, and reagents to enable successful testing completion.
- Developed new analytical techniques and enhanced existing analytical methods to improve testing validity and applicability.
- Participated in new process development and optimization programs to enhance overall system capabilities.
- Worked closely with laboratory technicians, production personnel, and customers to enhance product quality and functionality.
Education
Doctors of Pharmacy - Pharmacy
MCPHS University
05.2019
Master of Science - Medicinal And Pharmaceutical Chemistry
Gujarat Technical University
05.2013
Bachelor of Science - Pharmacy
Gujarat Technical University
05.2011
Skills
- Quality review processes
- Medication dispensing and immunizations
- Patient education and counseling
- Patient care improvements
- Medical decision-making experience
- Customer service, education, and counseling
- FDA Drug Safety Guidelines
- Pharmacy operations management
- Drug utilization review
- Drug inventory management
Certification
- Licensed Pharmacist in NJ state
- APhA's Immunization Delivery Certification
- APhA's Delivering Medication Therapy Management Services
- APhA's The Pharmacist and Patient-Centered Diabetes Care Certificate
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Lead Clinical Pharmacist
CVS Specialty Pharmacy
07.2023 - Current
Clinical Pharmacist
CVS Specialty Pharmacy
07.2021 - Current
Staff Pharmacist-in-Charge
Walgreens Pharmacy
10.2019 - 07.2021
Pharmacy Graduate Intern
Walgreens Pharmacy
03.2019 - 09.2019
Pharmacy Intern
Hannaford Pharmacy
08.2018 - 02.2019
Quality Assurance Chemist
Luxica Pharma
06.2011 - 05.2013
Doctors of Pharmacy - Pharmacy
MCPHS University
Master of Science - Medicinal And Pharmaceutical Chemistry
Gujarat Technical University
Bachelor of Science - Pharmacy
Gujarat Technical University