POOJITHA KOLLA
Huntington
Summary
Detail-oriented and compassionate Health Informatics graduate student with a pharmacy background and hands-on experience in patient support, clinical data handling, and healthcare administration. Proven ability to coordinate patient services, maintain accurate health records, and support interdisciplinary teams. Adept in using healthcare systems and technology to enhance patient outcomes and streamline care delivery.
Compassionate and approachable professional with strong communication skills and a solid foundation in patient care protocols. Experienced in managing patient information, coordinating care services, and dedicated to enhancing patient experiences through seamless and efficient care delivery.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Informatics Intern
Marshall University, School of Medicine
01.2025 - Current
- - Worked with clinical data sets to ensure patient information accuracy and usability.
- - Created dashboards to visualize patient flow and resource use using Power BI.
- - Cleaned and transformed patient data to support healthcare quality improvement.
Graduate Teaching Assistant – Physiology Labs
Marshall University
01.2025 - Current
- - Facilitated lab sessions and supported over 100 undergraduate students in understanding patient-focused biological concepts.
- - Maintained attendance and grading records, ensuring confidentiality and accuracy.
Graduate Assistant – Women’s and Gender Center
Marshall University
08.2024 - 12.2024
- - Assisted students with information and resources related to healthcare access and wellness.
- - Coordinated events promoting awareness on patient rights and inclusion.
Quality Control Analyst
Divis Laboratories
04.2023 - 07.2023
- - Verified pharmaceutical product quality and documentation in compliance with health regulations.
- - Collaborated with multidisciplinary teams to ensure safe product release.
Education
Master of Science - Health Informatics
Marshall University
Huntington, WV05.2025
Bachelor of Pharmacy - undefined
Bapalta College of Pharmacy
01.2023
Skills
- EMR / EHR Systems
- Appointment Scheduling
- Health Information Management
Patient Coordination & Support
- Communication & Customer Service
- Power BI & Data Dashboards
- Administrative Support
- Clinical Workflow Understanding
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Basic Life Support (BLS) – American Heart Association
- CPR – Certified
Hobbies and Interests
Healthcare Access
Patient Advocacy
Health Informatics
Data-Driven Care
Front Desk Operations
Technical Skills
- Microsoft Office Suite (Excel, Word, Outlook)
- Power BI for Healthcare Analytics
- Power Query
- Data Entry & Report Generation
- Familiarity with EMR platforms (training-level)
Languages
English
Professional Working
Interests
- Coding and Programming
- Supporting STEM education initiatives and mentorship programs
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Informatics Intern
Marshall University, School of Medicine
01.2025 - Current
Graduate Teaching Assistant – Physiology Labs
Marshall University
01.2025 - Current
Graduate Assistant – Women’s and Gender Center
Marshall University
08.2024 - 12.2024
Quality Control Analyst
Divis Laboratories
04.2023 - 07.2023
Bachelor of Pharmacy - undefined
Bapalta College of Pharmacy
Master of Science - Health Informatics
Marshall University
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