Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Pooneh Sayah

Plano

Summary

Successful and seasoned Financial Services Representative with expertise in providing wide range of high-quality insurance solutions. Possesses deep knowledge of insurance industry with extensive experience assessing customer risk and providing tailored solutions to meet needs. Adept at building trust with clients, providing guidance and financial advice, and delivering outstanding service.

Overview

6
6
years of professional experience

Work History

Insurance Agent

Hillcrest Insurance Agency
01.2023 - Current
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.
  • Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
  • Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.

Digital Marketing Director

Salus Hydrate
01.2022 - 01.2023
  • Led a team of marketing professionals to deliver high-quality digital initiatives for optimal results.
  • Improved lead generation by designing and implementing email marketing campaigns.
  • Managed budget allocation and resource utilization to maximize marketing ROI.
  • Coordinated with design and media teams to develop high-quality creative assets.

Financial Services Professional

Taylor Insurance And Financial Services
03.2020 - 01.2023
  • Conducted detailed financial reviews for business clients to sell appropriate products to fit clients needs.
  • Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
  • Developed customized retirement planning solutions, helping clients achieve their long-term financial objectives.

Financial Services Professional

Mass Mutual Financial
03.2020 - 01.2022
  • Developed customized retirement planning solutions, helping clients achieve their long-term financial objectives.
  • Consistently exceeded sales targets by leveraging strong relationship-building skills and comprehensive product knowledge.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.

Financial Advisor Assistant

Bardia Hariri At New York Life Insurance
06.2018 - 03.2020
  • Facilitated clear communication between clients and financial advisors through prompt response to inquiries via phone or email.
  • Developed strong relationships with clients through consistent follow-up communications and personalized attention to their financial needs.
  • Monitored accounts regularly to ensure accuracy in reporting while identifying potential discrepancies or issues that required resolution.
  • Evaluated various investment products for suitability based on individual client risk tolerance levels and long-term goals.

Education

Master of Science - International Business Management

Academia De Studii Economice Din București
Bucharest, Romania
05.2018

Bachelor of Science - Finance

Tehran University of Economic Sciences
Tehran, Iran
02.2012

Skills

  • Business Planning
  • Insurance Program Analysis
  • Insurance Policy Quoting and Sales
  • Client Relations and Needs Analysis
  • Operations Management
  • Marketing Strategy Development
  • Problem Solving and Decision Making
  • Analytical Thinking and Negotiation Abilities

Languages

English
Full Professional
Persian
Native or Bilingual
German
Limited Working
Arabic
Limited Working

Timeline

Insurance Agent

Hillcrest Insurance Agency
01.2023 - Current

Digital Marketing Director

Salus Hydrate
01.2022 - 01.2023

Financial Services Professional

Taylor Insurance And Financial Services
03.2020 - 01.2023

Financial Services Professional

Mass Mutual Financial
03.2020 - 01.2022

Financial Advisor Assistant

Bardia Hariri At New York Life Insurance
06.2018 - 03.2020

Master of Science - International Business Management

Academia De Studii Economice Din București

Bachelor of Science - Finance

Tehran University of Economic Sciences
Pooneh Sayah