Drake Haggard
Summary
Service professional with experience in customer service and administrative support, ready to excel in fast-paced environment. Demonstrates strong focus on team collaboration, ensuring reliability and adaptability to changing needs. Skilled in communication, problem-solving, and maintaining detailed records. Known for high standards and delivering results-driven service.
Overview
8
8
years of professional experience
Work History
Service Writer
Reed Hyundai
05.2024 - 11.2025
- Managed customer service inquiries and provided accurate information on vehicle services.
- Coordinated with technicians to ensure timely completion of service requests.
- Maintained detailed records of customer interactions and service history in management software.
Sales Manager
NuSun Energy
03.2022 - 03.2024
- Implemented a new sales training program for new and existing employees.
- Reviewing and evaluating employee lead generation daily and offering one on one training during after work hours.
- Updating employees and customers on sales and installation progression daily.
Event Marketing Manager
Leaf Filter Gutter Protection
08.2019 - 12.2021
- Hosting weekly training seminars for employees globally.
- Creating and maintaining relationships with event agencies.
- Booking and scheduling booths at events weekly.
- Reviewing costs, revenue and sales daily.
Talent Manager
Soar
08.2017 - 10.2019
- Coordinating weekly duties and goals for 50+ employees.
- Scouting new employees.
- Creating new business to business partnerships.
- Adapting to a constantly shifting market.
Education
High School Diploma -
Central Highschool
Saint Joseph, MO01-2016
Skills
- Communication skills
- Marketing
- Computer skills
- Account management
- Data Analysis Skills
- Training & Development
- Customer service
- Sales transactions
- Schedule coordination
Timeline
Service Writer
Reed Hyundai
05.2024 - 11.2025
Sales Manager
NuSun Energy
03.2022 - 03.2024
Event Marketing Manager
Leaf Filter Gutter Protection
08.2019 - 12.2021
Talent Manager
Soar
08.2017 - 10.2019
High School Diploma -
Central Highschool