Managed customer inquiries and service requests effectively.
Coordinated service appointments and technician schedules efficiently.
Communicated with customers about service options and recommendations.
Resolved customer complaints and issues promptly and professionally.
Performed basic administrative duties such as filing paperwork, answering phones, and scheduling appointments.
Created detailed invoices for each job completed which included labor charges, parts costs, taxes, fees.
Processed payments for completed services using cash register or point-of-sale systems.
Warehouse Worker
The Wooster Brush Company
Wooster, OH
03.2024 - 06.2025
Operated forklifts and pallet jacks to move materials efficiently.
Maintained accurate inventory records using warehouse management systems.
Organized stock in designated areas to maximize storage space.
Conducted regular inspections of equipment for maintenance needs.
Followed safety guidelines to maintain a secure work environment.
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Operated scanners, computers, and other equipment to track orders.
Followed established guidelines for picking orders accurately.
Assembled orders according to customer requests.
Certified CDL Driver
Brad Weiser Trucking LLC
Wooster, OH
01.2010 - 02.2024
Operated commercial vehicles in compliance with safety regulations and company policies.
Conducted pre-trip and post-trip inspections to ensure vehicle safety and reliability.
Delivered goods efficiently to various locations while adhering to scheduled timelines.
Maintained accurate records of deliveries, mileage, and fuel usage for reporting purposes.
Communicated effectively with dispatchers regarding route changes and delivery issues.
Followed traffic laws and navigated routes to optimize delivery efficiency and safety.
Certified CDL Driver
WOOSTER MOTOR WAYS, INC.
Wooster, OH
01.1998 - 01.2010
Transported freight from origin to destination, ensuring compliance with customer contract agreements.
Coordinated daily deliveries in accordance with customer schedules; adjusted itineraries to accommodate peak delivery times and alternate routing needs.
Performed daily pre-trip inspections using company checklist and submitted detailed reports to maintain safety and compliance.
Prepared and managed delivery authorization and pickup documentation, ensuring accuracy of manifests.
Recorded and reconciled delivery and trip expenses and fuel purchases.
Warehouse Driver
Ports Petroleum
Wooster, OH
07.1993 - 04.1998
Loaded trailers using forklift and unloaded with pallet jack to ensure timely dispatch.
Sorted customer orders in warehouse to support accurate and rapid fulfillment.
Education
CDL Class A - Truck Driving
Munson Transportation Driving School
Monmouth, IL
01-1993
Wayne County Career Center Graduate - Horticulture
Wayne County Schools Career Center
Smithville
06-1984
Skills
Logistics management
Safety
Organizational Skills
Problem Solving
Reliability
Communication Skills
Interpersonal Skills
Timeline
Service Writer
Winkler Tire
06.2025 - 07.2026
Warehouse Worker
The Wooster Brush Company
03.2024 - 06.2025
Certified CDL Driver
Brad Weiser Trucking LLC
01.2010 - 02.2024
Certified CDL Driver
WOOSTER MOTOR WAYS, INC.
01.1998 - 01.2010
Warehouse Driver
Ports Petroleum
07.1993 - 04.1998
CDL Class A - Truck Driving
Munson Transportation Driving School
Wayne County Career Center Graduate - Horticulture