ANDREW TONN
Haven,KS
Summary
I offer a unique skill set in a variety areas. Hard working and goal minded. Always looking for best outcome for the team. Cost and productive without sacrificing quality. Time management driven.
Overview
25
25
years of professional experience
Work History
Service Writer
F & W Tractor
Hutchinson, KS
03.2025 - 03.2026
- Managed service operations, ensuring timely and accurate completion of customer repair orders.
- Coordinated communication between customers and technicians to streamline workflow and enhance service delivery.
- Oversaw inventory management, maintaining optimal stock levels for parts and supplies to support repairs.
- Developed training materials for new staff, improving onboarding efficiency and knowledge retention.
- Provided parts assisdtance both over the counter to customers and service technicians.
Day Work (Self)
Self Employed
Haven, KS
08.2024 - 03.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Schedule daily work including, coordinating trucks to load and unload, mechanic repairs for customers, anticipate parts needed to complete repairs, look to weather forecast when scheduling work days/week.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Service writer
Vermeer Great Plains
Goddard, KS
12.2022 - 08.2024
- Visit with customers in person and on phone, email. Listen to their concerns on there equipment while taking detailed notes to pass to technicians. Open a work order with customers concerns. Advise customers of repairs needed and cost by building a quote. Close work ordering insuring spelling and grammar was correct from technicians notes. Handel billing and payment from that point. Day to day to day tasks including communication with tech’s, customers, scheduling work based part on parts availability, customers needs.
Project Manager
Sand Pit LLC (Bill Wheeler)
Haven, KS
03.2018 - 12.2022
- Oversight of daily operations on Muli property, private hunting and fishing real estates.
- Updated operational methods to insure cost and productivity were optimal.
- Developed projects, costs of, managed and worked with independent contractors. Receiving bids to perform large scale projects.
- Time efficiency, productivity without sacrificing quality.
Farmer/Cattle Rancher
Cokeley Farms
Haven, KS
01.2008 - 12.2021
- Assist in day to day farm/cattle duty’s. Planning, Marketing. Still active with family farm when time allows.
RunningT Trucking Owner Operator
Leased To Independent Company
Haven, KS
01.2016 - 12.2018
- Daily paperwork such as Loads, Logs, Miles, Fuel usage,IFTA and contract completion status.
- Communicating with dispatch and brokers on miles, rates, contracts and projected productivity.
- Comply with federal D.O.T regulations.
- Logistics, alternative routes, cost, fuel consumption.
Truck Driver, Equipment Operator
Dozer Service
Spivey, KS
08.2012 - 01.2016
- Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites. Doing so in an efficient, cost effect and safe manner.
- Synchronized resources on job sites by smoothly communicating with and directing team members via handheld mobile devices.
- Maximized load safety by balancing, securing and weighing products.
Mechanic- Service Advisor
Midwest Ford
Hutchinson, KS
02.2001 - 08.2010
- Started a Mechanic career on the service side of the company, oil changes, breaks repair, tires repair and replacement, tune ups. moved from there into a line tech position focused on driveline repair, transmission repair or replacement, clutch replacement, front and rear differential repair. Moved onto the service drive from there. Customer service, scheduling appointments, working with warranty claims.
Education
GED -
Haven High School
Haven, KS05-2020
Skills
- Logistics minded
- Time management
- Cost assessment
- Knowledge of freight industry
- Forward thinking
- Agricultural background
- Welding and metal fabrication
- Overhead crane and hoist certification
- Forklift certification
- Intel dealer system knowledge
- Schedule coordination
- Sales transactions
- Order preparation
- Cost estimates
- Customer service
- Customer service expertise
- Record preparation
- Automotive industry experience
- Communicating with clients
- Appointment scheduling
- Warranty processing
- Product and service sales
- Estimating costs
- Coordinating schedules
- Estimating
- Customer needs assessments
- Service upsells
- Work order processing
- Customer relations
- Store maintenance
- Computer skills
Timeline
Service Writer
F & W Tractor
03.2025 - 03.2026
Day Work (Self)
Self Employed
08.2024 - 03.2025
Service writer
Vermeer Great Plains
12.2022 - 08.2024
Project Manager
Sand Pit LLC (Bill Wheeler)
03.2018 - 12.2022
RunningT Trucking Owner Operator
Leased To Independent Company
01.2016 - 12.2018
Truck Driver, Equipment Operator
Dozer Service
08.2012 - 01.2016
Farmer/Cattle Rancher
Cokeley Farms
01.2008 - 12.2021
Mechanic- Service Advisor
Midwest Ford
02.2001 - 08.2010
GED -
Haven High School