Poornima Somaiah
Summary
Reliable Food and Beverage server offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Food and Beverage server areas and flexible with changing business needs.
Overview
7
7
years of professional experience
Work History
Food Service Cashier, Waitress, Food runner, and Cart Attendant
Alta Vista Country Club
06.2018 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Maintained a clean and organized workspace, contributing to a positive environment for customers and coworkers.
- Achieved high levels of accuracy with cash handling tasks, reducing discrepancies and ensuring balanced registers.
- Assisted with stocking shelves and properly rotating food items, minimizing waste and maintaining fresh inventory.
Office Assistant/Receptionist
Bioanalysis Diagnostic Laboratories
11.2021 - 06.2022
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
Caregiver (Full-Time) (Alzheimer and Dementia)
Serento Casa Senior Living
09.2021 - 11.2021
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Explorer
Placentia Police Explorers
12.2016 - 12.2019
- Expanded geographical knowledge by conducting extensive research and fieldwork in various locations.
- Developed comprehensive exploration plans for successful expeditions, resulting in valuable discoveries and findings.
- Collaborated with multidisciplinary teams to conduct research and analyze data for accurate mapping and documentation of explored areas.
- Effectively communicated findings through detailed reports, contributing to the advancement of geographical knowledge.
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
2500 N River Rd, Manchester, NH 0310604.2024
Associate of Science - Criminal Justice
Fullerton College
321 E Chapman Ave, Fullerton, CA 9283212.2021
Skills
- Strong Interpersonal
- Committed to all tasks
- Team Leader
- Service-oriented
- Organized
- Flexible and punctual
- Customer Service
- Cash Handling Expertise
- Food Preparation Assistance
- Food Safety Knowledge
- Employee Training
- Issue Resolution
- Liquor Law Compliance
Awards And Acknowledgements
Dean List 2022 with SNHU
Timeline
Office Assistant/Receptionist
Bioanalysis Diagnostic Laboratories
11.2021 - 06.2022
Caregiver (Full-Time) (Alzheimer and Dementia)
Serento Casa Senior Living
09.2021 - 11.2021
Food Service Cashier, Waitress, Food runner, and Cart Attendant
Alta Vista Country Club
06.2018 - Current
Explorer
Placentia Police Explorers
12.2016 - 12.2019
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Associate of Science - Criminal Justice
Fullerton College
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