Summary
Overview
Work History
Education
Skills
Timeline
Generic

Poppy Thompson

Canyon Lake,TX

Summary

Dynamic leader with a proven track record at Whitewater Amphitheater, enhancing housekeeping standards and guest satisfaction. Leveraged expertise in cleaning and sanitation, alongside exceptional customer service skills, to significantly improve client experiences. Successfully expanded Cup O Joe's product range, boosting clientele. Skilled in vendor negotiations and team management, consistently delivering top-notch service environments.

Overview

10
10
years of professional experience

Work History

Housekeeping Supervisor

Whitewater Amphitheater
03.2021 - Current
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Coffee Shop Owner

Cup O Joe Poppy Thompson
08.2014 - 02.2021
  • Maximized profits by negotiating better deals with suppliers and adjusting pricing strategies accordingly.
  • Developed strong relationships with vendors for consistent quality control of products served at the coffee shop.
  • Expanded product offerings to cater to various dietary needs, increasing overall clientele base.
  • Maintained a clean, safe, and inviting atmosphere for customers to enjoy their coffee experience.

Education

New Braunfels High School
New Braunfels, TX

Skills

Housekeeping knowledge

Cleaning and sanitation

Guest Relations

Customer service-focused

Customer Service

Timeline

Housekeeping Supervisor

Whitewater Amphitheater
03.2021 - Current

Coffee Shop Owner

Cup O Joe Poppy Thompson
08.2014 - 02.2021

New Braunfels High School

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Poppy Thompson