Porscha Edington
Riverside,CA
Summary
Dependable delivery driver with a proven track record in customer service and route optimization. Committed to ensuring timely deliveries and resolving inquiries, enhancing customer satisfaction.
Dedicated professional with experience in delivery and security roles. Known for effective communication and teamwork skills, successfully navigating routes and resolving customer issues. Eager to leverage expertise to enhance service quality and operational efficiency.
Overview
16
16
years of professional experience
Work History
Delivery Driver
Amazon
Corona, CA
06.2025 - Current
- Navigated routes using GPS technology to optimize delivery times.
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Resolved customer inquiries regarding deliveries, enhancing service experience.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Unarmed Security Guard
Allied Universal Security Services
Riverside, CA
01.2022 - 01.2025
- Monitored premises to ensure safety and security compliance.
- Conducted regular patrols to deter unauthorized access and identify potential hazards.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
Cashier
Shell Gas Station
Norco, CA
01.2019 - 01.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Provided exceptional customer service, resolving inquiries and enhancing customer satisfaction.
- Managed inventory levels, restocking shelves to optimize product availability.
Cashier / Line Cook
Grams Mission Bbq
Riverside, CA
01.2010 - 02.2018
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer, ensuring balanced registers at shifts' end.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and best practices.
- Monitored store cleanliness and appearance to ensure compliance with health standards.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Medical Asst -
Westect College
Moreno Valley, CA03-2010
High School Diploma -
Norwalk High School
Norwalk, CA06-2006
Bachelor of Early Childhood Care And Education -
Cerritos College
Norwalk, California, CA06-2007
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Dependable and reliable
Timeline
Delivery Driver
Amazon
06.2025 - Current
Unarmed Security Guard
Allied Universal Security Services
01.2022 - 01.2025
Cashier
Shell Gas Station
01.2019 - 01.2022
Cashier / Line Cook
Grams Mission Bbq
01.2010 - 02.2018
Medical Asst -
Westect College
High School Diploma -
Norwalk High School
Bachelor of Early Childhood Care And Education -
Cerritos College