Seasoned operations and program management professional with expertise in education, recruitment, and community engagement. Proven ability to lead teams, coordinate operations, oversee recruitment and onboarding, and develop educational programs. Experience in higher education, nonprofit, and youth development sectors, enhancing program delivery and supporting organizational goals. Committed to fostering inclusive environments and streamlining operations to benefit community-focused organizations.
Work History
Operations Coordinator
6 Months
Pedalheads Bike Camps USA | 02.2026 - Current
Managed the full-cycle recruitment process, including creating job postings, sourcing candidates, screening applications, conducting virtual and in-person interviews, and evaluating candidates using the Applicant Tracking System (ATS).
Managed full-cycle recruitment process, creating job postings, sourcing candidates, screening applications, conducting virtual and in-person interviews, and evaluating candidates through Applicant Tracking System (ATS) to fulfill staffing needs.
Coordinated onboarding for seasonal staff, preparing hiring documentation, maintaining staff records, scheduling training sessions, and ensuring compliance with organizational requirements to facilitate smooth integration.
Collaborated with Site Managers to address staffing needs, resolve scheduling challenges, and recruit additional instructors as needed throughout the summer season.
Collaborated with Site Managers to address staffing needs and resolve scheduling challenges throughout the summer season.
Supported day-to-day camp operations by ensuring adherence to safety policies, operational procedures, and high-quality program standards across multiple sites.
Conducted regular site visits to provide operational support, troubleshoot issues, and serve as acting Site Manager during staff absences.
Provided exceptional customer service, responding to parent inquiries and concerns, resolving issues promptly, and building positive relationships to enhance family engagement.
Demonstrated strong leadership, organization, and adaptability in a fast-paced, multi-site environment while collaborating effectively across teams to ensure successful program delivery.
Director
1 Year 5 Months
YMCA | 08.2024 - 01.2026
Develop and implement policies and procedures to ensure compliance with licensing regulations and industry standards
Manage budget and financial operations
Established safe, clean, and stimulating environment fostering children's growth and learning
Create and maintain a safe, clean, and stimulating environment for children
Communicated regularly with parents about child's progress and addressed concerns to support development
Collaborated with teachers, parents, and community organizations to strengthen educational program
Collaborate with teachers, parents, and community organizations to enhance the educational program
Maintain accurate records and reports
Admissions Counselor
7 Months
Vermont State University | 01.2024 - 08.2024
Represented college as student recruiter, engaging high school guidance counselors and students, attending college fairs, and building professional relationships to enhance student recruitment.
Conduct interviews with prospective students and review admission applications, providing recommendations.
Planned and participated in special events and projects to support admission functions and increase applicant engagement.
Collaborate with colleagues, faculty, alumni, and others to plan, evaluate, and execute admission activities.
Plan and participate in special events and projects related to admission functions.
Collaborated with colleagues, faculty, and alumni to develop, assess, and implement admission activities, improving outreach and recruitment effectiveness.
Perform administrative tasks including maintaining records, preparing reports, and scheduling travel.
Stay updated on current college programs, policies, and procedures.
Office Administrator
1 Year 8 Months
Northern Vermont University | 05.2022 - 01.2024
Supported daily operations of public safety office by coordinating administrative tasks.
Welcomed visitors and updated access card system to enhance security and visitor management.
Oversaw office services to maintain operational efficiency and support staff needs.
Director
1 Year 6 Months
Future Einstein's | 05.2022 - 11.2023
Supervised classes, fostering a safe and productive learning environment for all students.
Delivered personalized instruction, enhancing student engagement through interactive learning.
Developed and issued educational content, including notes, tests, and assignments, to support curriculum objectives.
Planning and implementing educational activities and events.
Ensuring your classroom is clean and orderly.
Orientation Leader
6 Months
Northern Vermont University | 08.2021 - 02.2022
Guided new students through orientation activities to enhance their transition experience.
Facilitated engaging group discussions and team-building exercises to foster connections among new students.
Assisted in planning and implementing orientation programs to ensure smooth execution and positive experiences for participants.
Camp Counselor
2 Months
Life Champ Martial Arts | 06.2021 - 08.2021
Supervised campers, ensuring a safe and supportive environment.
Planned and led engaging camp activities, fostering teamwork and skill development.
Helped clean camp facilities after activities and organization tasks.
Camp Counselor
2 Months
YMCA | 06.2019 - 08.2019
Developed and led engaging camp activities that promoted teamwork and creativity among children.
Monitored camper safety and well-being, fostering a supportive and secure environment.
Organized and maintained clean, safe camp facilities to enhance camper experience.
Assistant Volleyball Coach
4 Months
Starlings Volleyball Club | 01.2019 - 05.2019
Collaborated with head coach to develop targeted practice plans and drills.
Supported player development by providing tailored guidance during training sessions.
Coordinated equipment setup and maintenance to ensure optimal training conditions.
Education
Bachelor of Arts - Studio Art (Minor)
Vermont State University | Johnson, VT | 12-2023
Bachelor of Fine Arts - Creative Writing
Vermont State University | Johnson, VT | 12-2023
Skills
Project coordination
Training management
Budget management
Creative problem-solving
Staff recruitment
Payroll administration
Customer engagement
Verbal communication
Creativity and innovation
Certification
Driver's License
CPR Certification
Basic First Aid certificate, Any valid issuer for CA