Summary
Overview
Work History
Education
Skills
Contact
Education and Training
Timeline
Generic

Porsha Phillips

The Bronx,NY

Summary

Well-rounded supervisor possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands. Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement. Experienced Office Manager and administration professional with five years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines. Results-oriented Office Manager equipped to maintain and manage office systems. Meticulous and collaborative professional equipped to independently manage daily needs and special projects. Promotes excellence in demanding, deadline-driven environment. Adaptable Office Manager with distinguished skills in budgeting, data entry and communications. Offers expert abilities in streamlining offices for improved functionality and productivity. Quick to support visitors and staff with diverse needs. Well-organized Front Office Manager possessing strong leadership and planning abilities developed over five-year career. Motivated to improve operations and control costs to foster operational success. Drive substantial productivity improvements through strategic approaches to day-to-day needs and project requirements.

Overview

7
7
years of professional experience

Work History

Technician

Equip Systems
The Bronx, NY
10.2023 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Office Manager's Assistant

Rbrdevelopment
Kenilworth, NJ
08.2019 - 03.2020
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Reviewed files and records to obtain information and respond to requests.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Used judgment and initiative in handling confidential matters and requests.
  • Consulted with management to resolve equipment performance and output quality problems.
  • Managed, scheduled and coordinated office functions and activities for employees.

Supervisor of Operations

Andy Frain Security Services
The Bronx, NY
10.2017 - 07.2019
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Responded to information requests from superiors, providing specific documentation.
  • Crafted operations best practices using audits and project management team feedback.
  • Managed scheduling, training and inventory control.
  • Conducted employee observations and documented findings.

Education

Associate of Science - Human Services

TCI College of Technolgy
Manhattan, NY
01.2015

Skills

  • Meticulous Attention to Detail
  • Microsoft Office Suite
  • Document and File Management
  • Computers and Technology
  • Verbal and Written Communication
  • Strong Organizational Skills
  • Multitasking and Time Management

Contact

The Bronx, NY 10460

Education and Training

other,Manhattan, NY

Timeline

Technician

Equip Systems
10.2023 - Current

Office Manager's Assistant

Rbrdevelopment
08.2019 - 03.2020

Supervisor of Operations

Andy Frain Security Services
10.2017 - 07.2019

Associate of Science - Human Services

TCI College of Technolgy
Porsha Phillips