Porshia Mitchell
Atlanta,GA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty.
Overview
12
12
years of professional experience
Work History
Ramp Agent
Delta Air Lines
Atlanta, GA
05.2024 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags.
Cabin - Cabin Cleaning Warehouse
Delta Air Lines
Atlanta, GA, USA
06.2021 - 05.2024
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials back to warehouse for repairs
Receiving Clerk
MSC Industrial Supply Company
Mableton, GA, USA
02.2020 - 02.2021
- Managed inventory levels, ensuring optimal stock availability and timely reorders.
- Processed incoming shipments, verifying accuracy of delivered items against purchase orders.
Front Office Assistant
Emory Hospital Women's Center
Atlanta, GA, USA
06.2018 - 05.2019
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between medical staff and patients, facilitating streamlined information flow.
Transportation Lead
Emory Hospital
Atlanta, GA, USA
04.2013 - 11.2018
- Oversaw transportation operations, ensuring timely and efficient patient transfers within hospital departments.
- Trained and mentored staff on safety protocols and operational procedures, enhancing team performance.
Education
High School Diploma -
Booker T. Washington High School
05.2009
Skills
- Organizational Skills
- Customer Service
- Scheduling and calendar management
- Billing and invoicing
- Time and Wage Tracking
- Strong Communication and Interpersonal Skills
Affiliations
FIT MEMEBER
Timeline
Ramp Agent
Delta Air Lines
05.2024 - Current
Cabin - Cabin Cleaning Warehouse
Delta Air Lines
06.2021 - 05.2024
Receiving Clerk
MSC Industrial Supply Company
02.2020 - 02.2021
Front Office Assistant
Emory Hospital Women's Center
06.2018 - 05.2019
Transportation Lead
Emory Hospital
04.2013 - 11.2018
High School Diploma -
Booker T. Washington High School