Porshia Parish
Richardson
Summary
Results-driven consumer lending sales specialist with a proven track record in achieving sales goals and enhancing customer satisfaction. Expertise in delivering tailored financial solutions and maintaining precise documentation while supporting branch performance metrics. Strong ability to build lasting relationships with clients and execute community marketing initiatives.
Overview
14
14
years of professional experience
Work History
Consumer Lending Sales Specialist
Advance America
Greenville
08.2015 - 06.2026
- Delivered exceptional customer service, contributing to achievement of individual and branch sales goals.
- Present tailored financial solutions aligned with customer goals and needs while building and maintaining strong customer relationships throughout the loan lifecycle.
- Executed community marketing initiatives to generate growth and educate customers on loan terms, conditions, and product features.
- Supported branch financial objectives and maintained accurate customer documentation and transaction records.
- Demonstrate company core values and purpose while building trust with customers and staff.
- Conduct and document collection activities and ensure accurate cash controls and security procedures.
Claims Clerk
Kmart
Greenville
04.2012 - 08.2015
- Managed defective merchandise, including returned, damaged, hazardous, and recalled items, ensuring proper handling and compliance.
- Placed the items from my returns inside of boxes and stocked them on pallets so I can shrink wrap them and ship them off.
- Processed customer transactions with efficiency and provided friendly greetings, enhancing overall customer experience.
- Organized and restocked previous returns and misplaced items, maintaining order and accessibility in stock area.
- Carefully unloaded merchandise from the work truck and organized it in the stockroom.
- Stocked shoes and create new shelves for them to go on
- Supported various departments, including layaway, jewelry, and electronics.
Volunteer Receptionist
Washington County Health Department
Greenville
02.2012 - 05.2012
- Managed switchboard operations by answering incoming calls and directing inquiries
- Organized and filed health records into customer folders to ensure easy access and retrieval
- Maintained accurate filing of shot cards and systematically organized them for quick reference
Education
Business Administration - Associate of Arts -
Mississippi Delta Community College
Moorhead, MS01-2012
High School -
Greenville Weston High School
Greenville, MS01-2009
Skills
- Loan underwriting
- Lending solutions
- Client onboarding
- Customer service
- Sales strategy
- Financial analysis
- Compliance
- Audit preparation
- Operational efficiency
- Workflow optimization
- Data-driven decision making
- Team leadership
- Communication skills
- Presentation skills
- Multitasking
- Client relationship management
- Data-driven decision making
Timeline
Consumer Lending Sales Specialist
Advance America
08.2015 - 06.2026
Claims Clerk
Kmart
04.2012 - 08.2015
Volunteer Receptionist
Washington County Health Department
02.2012 - 05.2012
Business Administration - Associate of Arts -
Mississippi Delta Community College
High School -
Greenville Weston High School