Porshia Smith
Mothers Helping Hands
Snellville,GA
13
years of professional experience
Detail-oriented Payroll & HR Operations Lead specializing in multi-schedule payroll processing and workforce administration for teams of up to 100 employees. Delivered error-free payroll runs and ensured compliance with labor regulations through expertise in ADP and Paychex platforms. Focused on optimizing business workflows by integrating payroll execution with general ledger auditing, tax preparation, and onboarding operations.
Work History
Payroll & Finance Coordinator / HR Lead
6 Years 7 Months- Direct full-cycle payroll operations for a workforce of up to 100 employees across weekly, biweekly, and monthly pay schedules using ADP and Paychex.
- Audit electronic timecards, PTO requests, tax withholdings, and deduction adjustments prior to final transmission, maintaining a 99%+ accuracy rate.
- Field and resolve complex employee inquiries regarding paystubs, tax withholdings, direct deposit configurations, and benefit accruals within 24 hours.
- Oversaw end-to-end HR administration, streamlining employee onboarding, offboarding, I-9/W-4 data entry, and maintenance of confidential personnel records.
- Facilitated tax preparation by compiling payroll summary reports, employee earnings statements, and quarterly tax documentation, ensuring compliance and accuracy.
- Resolved complex employee inquiries on paystubs, tax withholdings, direct deposit configurations, and benefit accruals within 24 hours, enhancing employee satisfaction.
Executive Administrative Assistant (Part-Time)
2 Years- Managed confidential executive documentation, employee files, and agency records, ensuring integrity and accessibility within a high-volume healthcare staffing environment.
- Coordinated daily operational workflows by organizing business schedules and processing administrative correspondence, maintaining regulatory record accuracy.
- Assisted management with internal audits of staff documentation, verifying compliance with healthcare staffing standards.
Infant Care & Family Support Specialist
6 Years- Provided direct care and family support, managing billing, client scheduling, and recordkeeping to ensure smooth operations.
- Established high-trust relationships with client families through dependable service, proactive communication, and careful attention to individual preferences.
- Facilitated family support services, enhancing emotional well-being for postpartum clients.
- Developed individualized care plans, addressing unique family needs and challenges.
- Coordinated resources and referrals, connecting families with community support systems.
Education
Associate of Business Administration - Business Administration Studies
Skills
Payroll systems
Software proficiency
Clerical tasks
Payroll administration
Financial reporting
Budget management
Compliance auditing
Process improvement
CORE COMPETENCIES
- Payroll Processing: ADP, Paychex, Multi-Cycle Payroll (Weekly/Biweekly/Monthly), Direct Deposit, Off-Cycle Checks
- Compliance & Tax: W-2/W-4 Audits, Tax Preparation Support, Wage Garnishments, PTO & Benefits Accruals, Labor Law Compliance
- Financial Administration: Account Auditing, General Ledger Reconciliation, Financial Recordkeeping, Discrepancy Resolution
- HR Operations: Employee Onboarding & Offboarding, Personnel File Management, Employee Relations, I-9/W-4 Verification
Timeline
Executive Administrative Assistant (Part-Time)
Community Medical Staffing
01.2021 - 01.2023Read More
Payroll & Finance Coordinator / HR Lead
Mothers Helping Hands
01.2020 - CurrentRead More
Infant Care & Family Support Specialist
Independent Care Specialist & Postpartum Doula
01.2014 - 01.2020Read More
Georgia Perimeter College
Associate of Business Administration from Business Administration Studies
Read More