Portia Drew
Nacogdoches
Summary
Acquired food handler certification. Demonstrated ability to learn quickly in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Fulfillment Associate
Amazon
11.2025 - Current
- Trained and mentored new associates on safety protocols and operational procedures.
- Improved inventory management practices, enhancing accuracy in stock levels and availability.
- Streamlined packaging processes, reducing time spent per order while maintaining quality standards.
- Developed training materials to enhance onboarding experience for new hires in fulfillment center.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
Nutrition Service Worker
Nacogdoches Independent School District
2021 - Current
- Prepared and served nutritious meals following dietary guidelines and safety protocols.
- Assisted in inventory management, ensuring adequate stock levels of food supplies.
- Maintained cleanliness and sanitation standards in kitchen and dining areas.
- Supported meal assembly processes, collaborating with team members for efficiency.
- Adapted to changing menus and dietary restrictions, enhancing customer satisfaction.
- Monitored food temperatures to ensure compliance with health regulations.
- Provided training to new staff on kitchen operations and safety practices.
Debone Line Worker
Pilgrim Pride
Nacogdoches, TX
02.2016 - 02.2020
- Operated deboning machinery to ensure efficient meat processing and product yield
- Adhered to safety protocols, maintaining a clean and organized work environment
- Trained new employees on deboning techniques and safety standards
- Monitored product quality, identifying defects and ensuring compliance with specifications
- Collaborated with team members to streamline workflow and reduce production downtime
- Collaborated with team members to ensure smooth workflow and consistent product quality on the deboning line.
- Developed strong hand-eye coordination skills through precise cutting techniques, leading to increased speed without sacrificing accuracy or safety.
- Set a positive example for new hires by embodying strong work ethics, attention to detail, and dedication to maintaining high standards of quality throughout the debone line process.
- Cut meats to customer specifications and answered questions about specialty products.
- Inspected equipment, checking for proper functioning and safety.
Customer Service Representative
Alorica
Beaumont, TX
06.2015 - 12.2016
- Responds to requests for assistance and/or possible processing of credit card authorizations
- Tracks call-related information for auditing and reporting purposes
- Provides feedback reports on call issues related to downtime and/or training issues
- Talked to customers over the phone, email, online chat or social media to resolve their questions or concerns
Cashier
Sam’s Club
Beaumont, TX
10.2012 - 05.2015
- Maintains safety of facility according to company policies and procedures by conducting safety sweeps
- Provides member service by acknowledging the member and identifying member’s needs, assisting members with purchasing
- Promoting the company's products and services; providing guidance and support to members regarding member self-service technology; processing member purchases
Education
GED - undefined
Central Medical Magnet High School
Beaumont, TX05.2000
Skills
- Achieved seamless project execution through adaptive team strategies Cultivated strong communication channels that enhanced team synergy and collaboration Drove organizational improvements that resulted in increased operational efficiency
Timeline
Fulfillment Associate
Amazon
11.2025 - Current
Debone Line Worker
Pilgrim Pride
02.2016 - 02.2020
Customer Service Representative
Alorica
06.2015 - 12.2016
Cashier
Sam’s Club
10.2012 - 05.2015
GED - undefined
Central Medical Magnet High School
Nutrition Service Worker
Nacogdoches Independent School District
2021 - Current