Portia Tomasso
Tampa,FL
Summary
Experienced internship candidate with 4 years of diverse background in customer service, safety management, and childcare. Demonstrates strong communication, leadership, and organizational skills, leading to enhanced customer satisfaction and operational efficiency. Eager to utilize teamwork and conflict resolution abilities in a collaborative environment to cultivate a positive and productive work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Real Estate Assistant
Frank Albert Realty
05.2025 - 07.2025
- 3 month internship, learned the basics of the real estate
- Developed and deployed marketing collateral to promote properties and drive sales.
- Maintained efficient office operations by handling errands and administrative functions.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Assisted clients in home staging and overall preparation for real estate sales.
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
EXECUTIVE ASSISTANT INTERNSHIP
Yogi Mandi
12.2024 - 07.2025
- Managed big projects
- Organized company, created new logo
- Found lawyers and helped the company stay up top of things.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Processed travel expenses and reimbursements for executive team and senior management group.
RETAIL
Dune and Salt
11.2023 - 04.2023
- Managed customer service and cash transactions, enhancing satisfaction and operational efficiency.
- Delivered exceptional customer service, managed cash transactions, and maintained store organisation, enhancing overall shopping experience and operational efficiency.
- Streamlined inventory processes, reducing stock discrepancies and improving product availability, resulting in increased customer satisfaction and sales growth.
LIFEGUARD
Bath and Tennis Resort
08.2022 - 09.2022
- Ensured pool safety and arranged seating for guests, enhancing visitor experience.
- Maintained CPR certification and applied emergency response skills effectively.
- Handled chlorine management, ensuring clean and safe swimming conditions.
- Engaged with children and adults, honing interpersonal communication skills.
- Facilitated enjoyable interactions, fostering a welcoming resort atmosphere.
BABYSITTING
01.2019 - 01.2022
- Supervised diverse children in Hoboken, ensuring safety and fostering personal growth.
- Handled challenging situations calmly, enhancing maturity and problem-solving skills.
- Provided attentive care, resulting in a safe and nurturing environment.
- Managed emergencies effectively, demonstrating strong decision-making abilities.
LIFEGUARD
HUDSON, Pool Management
05.2021 - 09.2021
- Managed pool operations, ensuring safety and cleanliness for residents.
- Conducted swim lessons, fostering water confidence in children.
- Certified in CPR, enhancing emergency response readiness.
- Handled pool chemicals, maintaining optimal water quality.
- Coordinated opening and closing schedules, ensuring timely access.
GREEN PARKS TRAINEE
Summer Green Teen Program, Hoboken
07.2019 - 08.2019
- Led city clean-up, enhancing Hoboken's green spaces and public areas.
- Managed environmental services, ensuring city-wide cleanliness and order.
- Monitored and maintained city parks, streets, and City Hall interiors.
- Collaborated with teams to improve urban greenery and community spaces.
- Implemented sustainable practices, contributing to a cleaner city environment.
Education
BUSINESS INFORMATION AND TECHNOLOGY & MARKETING
University of Tampa
01.2027
CULINARY/RESTAURANT TRAINING
High School
01.2022
Skills
- Customer Service
- Property listing management
- Attention to detail
- Project management
- Teamwork and collaboration
- Phone and email etiquette
- Leadership
- Communication
- Time Management
- Teamwork
- Conflict Resolution
- Sales Strategies
Certification
CPR Certification
AWARDS
- Team Leader Sophomore year for batting hits, runs, home runs, and stolen bases
- State stat leader for stolen bases
- HCIAL second county team
- Hudson County Athlete of the week
Timeline
Real Estate Assistant
Frank Albert Realty
05.2025 - 07.2025
EXECUTIVE ASSISTANT INTERNSHIP
Yogi Mandi
12.2024 - 07.2025
RETAIL
Dune and Salt
11.2023 - 04.2023
LIFEGUARD
Bath and Tennis Resort
08.2022 - 09.2022
LIFEGUARD
HUDSON, Pool Management
05.2021 - 09.2021
GREEN PARKS TRAINEE
Summer Green Teen Program, Hoboken
07.2019 - 08.2019
BABYSITTING
01.2019 - 01.2022
CULINARY/RESTAURANT TRAINING
High School
BUSINESS INFORMATION AND TECHNOLOGY & MARKETING
University of Tampa
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