Poulette Paz
Buckeye,AZ
Summary
Adaptable Treatment Coordinator with over 10 years of experience working in a front office dental setting. Excellent treatment and financial managing with various secretarial duties. Ability to work in a fast paced environment. Specialties include multitasking, coordinating and managing various administrative duties.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Treatment Coordinator
West Valley Pediatric Dentistry & Orthodontics
Avondale, AZ
09.2015 - Current
- Coordinated patient scheduling, check-in, check-out
- Process payments, collect balances and refund credits off ledger
- Treatment Coordinator- Reviewing treatment and coverage
- Answer calls, confirm and reschedule appointments
- Verify Ahcccs patients-eligibility
- Communicate with patients in person, via phone and email
- Dentrix knowledge
- Administrative task, such as scan and fax documents, file
- Receive correspondence from Medical Specialist, Orthodontics, Endodontist, Oral Surgeon or any referral office Import/Export x rays
- Provide training for new staff
- Submit pre authorization to insurance
Dental Assistant
Sun Valley Pediatric Dentistry
Avondale, AZ
08.2013 - 09.2015
- Educated patients by giving oral hygiene, plaque control and postoperative instructions
- Performed general chair-side duties to assist with various procedures, including restore teeth, like composite fillings, extractions, sealants
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, crowns and impressions
- Typed patient data into computer system using Dentrix while following privacy laws and maintaining high level of accuracy
- Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices
- Explained treatment procedures and instructed patients on home care guidelines.
Dental Assistant
West Valley Pediatric Dentistry
Surprise, AZ
12.2012 - 08.2013
- Educated patients by giving oral hygiene, plaque control and postoperative instructions
- Performed general chair-side duties to assist with various procedures, including composite fillings, extractions, sealants, spacers and crowns
- Typed patient data into computer system using Dentrix while following privacy laws and maintaining high level of accuracy
- Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment
- Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures
- Documented patients' dental health information, medical history and vital signs
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices
- Prepared and arranged instruments, medications and required materials, including cement, composites and impression materials
- Educated patients on postoperative care, including how to protect dental work and boost healing
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.
Sterilization Technician/Dental Assistant
Hilgers Pediatric Dentistry
Goodyear, AZ
12.2010 - 12.2012
- Sterilized and disinfected dental instruments to prevent growth of bacteria on instruments and surfaces, using American Dental Association protocols
- Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors
- Purged waste from equipment by connecting equipment to water sources and flushing water through systems
- Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage
- Typed patient data into computer system using Dentrix while following privacy laws and maintaining high level of accuracy
- Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment
- Supported dentists during procedures to restore teeth, like dental amalgam/composite fillings, cement crowns/spacers, sealants and extractions
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Education
Certified Dental Assistant -
Carrington College
Phoenix, AZ01.2010
High School Diploma -
Buckeye Union High School
Buckeye, AZ01.2009
Skills
- Bilingual (English/Spanish)
- Excellent Costumer Service
- Team Player
- Punctual
- Self Initiative
- Fast Learner
- Knowledge of Dental Insurance
- HIPAA Compliance
- Office Administration
- Financial Counseling
- Filing and Record Keeping
- Patient Outreach and Follow-Up
- Verbal and Written Communication
- Strategic Planning
- Organizational Standards
- Attention to Detail
- Multitasking Ability
- Critical Thinking Skills
- Payment Collection
- Cross-Functional Teamwork
Certification
- Coronal Polished Certified
- X-Ray Certified
- CPR Certified
Timeline
Treatment Coordinator
West Valley Pediatric Dentistry & Orthodontics
09.2015 - Current
Dental Assistant
Sun Valley Pediatric Dentistry
08.2013 - 09.2015
Dental Assistant
West Valley Pediatric Dentistry
12.2012 - 08.2013
Sterilization Technician/Dental Assistant
Hilgers Pediatric Dentistry
12.2010 - 12.2012
Certified Dental Assistant -
Carrington College
High School Diploma -
Buckeye Union High School