Pouya Dini
San Jose,California
Summary
Performance-focused, highly experienced in strenuous environments. Plans, directs and coordinates activities of teams with strong focus on quality and efficiency. Keeps detailed and current records for management review. Adept at synthesizing complex situations to inform decision-making and process optimization, complemented by commitment to maintaining rigorous standards of security and compliance.
Overview
8
8
years of professional experience
Work History
Driver
Lyft And Uber
San Jose
05.2017 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Section Leader/Assistant Chief
USMC Camp Pendleton
Oceanside, CA
03.2016 - 08.2020
- Spearheaded the strategic development, implementation, and evaluation of programs, policies, and procedures, resulting in consistently heightened mission readiness and operational success.
- Developed strategies for improving efficiency, productivity, and cost-effectiveness in the section.
- Furnished strategic direction to staff on priority projects, assigned tasks to team members, monitored progress and ensured deadlines were met.
- Regularly reviewed operational performance metrics of subordinates and provided feedback to ensure goals were achieved within established timelines.
- Conducted performance reviews with direct reports to assess individual performance levels, identify areas of improvement and provide coaching as needed.
- Collaborated effectively with team members to ensure seamless cooperation, resulting
Education
Bachelor of Science - Management Information Systems
San Jose State University
San Jose, CA06-2024
Associate of Science - Business Administration
De Anza College
Cupertino, CA06-2023
Skills
- Conflict Management
- Motivation
- Mentoring
- Conflict De-Escalation
- Fire Safety Training
- Leadership Development
- Performance Improvement
- Regulatory Compliance
- Cross-Functional Team Management
- Teamwork and Collaboration
- Decision-Making
Timeline
Driver
Lyft And Uber
05.2017 - Current
Section Leader/Assistant Chief
USMC Camp Pendleton
03.2016 - 08.2020
Bachelor of Science - Management Information Systems
San Jose State University
Associate of Science - Business Administration
De Anza College
Similar Profiles
GREG WARTERSGREG WARTERS
Driver Specialist at Lyft/Uber/Uber EatsDriver Specialist at Lyft/Uber/Uber Eats
YIDNKACHEW MulunehYIDNKACHEW Muluneh
Driver at Uber And Lyft and uber eatDriver at Uber And Lyft and uber eat
Takia FowlerTakia Fowler
Driver | Independent Contractor at Lyft, Uber, Uber EatsDriver | Independent Contractor at Lyft, Uber, Uber Eats
Sagar Sharma BajgainSagar Sharma Bajgain
Rideshare Driver at Lyft And UberRideshare Driver at Lyft And Uber
Guadalupe ValdovinosGuadalupe Valdovinos
Barista at Din Tai FungBarista at Din Tai Fung