Hi, I’m
PRABHJOT SINGH
Milpitas,CA
Summary
Dedicated Security Officer with a proven track record at Hammer Head Security, skilled in incident reporting and emergency response. Recognized for enhancing safety through effective patrol operations and access control. Strong problem-solving abilities complemented by exceptional customer service, fostering loyalty and trust among clients. Committed to maintaining a secure environment.
Developed strong observational and situational awareness skills in security-focused environment. Proven ability to handle emergency situations and enforce safety protocols. Seeking to transition into new field where these skills can contribute to maintaining safe and orderly environment.
Overview
2
years of professional experience
1
Certification
Work History
Hammer Head Security
Security Officer
02.2025 - Current
Job overview
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols to identify and mitigate potential security risks.
- Assisted in implementing access control procedures for authorized entry.
- Responded promptly to alarms and emergencies, coordinating with law enforcement as necessary.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Completed full building and grounds patrols to spot and investigate concerns.
- Wrote detailed reports of all security breaches and investigations.
- Assisted customers with product inquiries and provided exceptional service.
- Handled cash, credit, and electronic payments accurately to ensure financial integrity.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Learned duties for various positions and provided backup at key times.
Cashier
01.2024 - Current
Job overview
- Adapted to new systems and procedures quickly to support store operations.
- Restocked and organized merchandise in front lanes.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Reduced processing errors by meticulously following transaction procedures.
- Processed cash and credit transactions efficiently while ensuring accuracy in financial handling.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Enhanced store security by identifying and reporting suspicious activities.
- Promoted store loyalty programs to customers to enhance engagement and repeat business.
Education
ROHAILKHAND UNIVERSITYBAREILY UP
BACHLOR IN COMMERCE from Accounting
03-2021
Wilsonian SchoolMURADABAD, UP
High School Diploma
03-2016
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Physical fitness
- Emergency response
- Access control
- Patrol operations
- Complex Problem-solving
- Security screenings
Accomplishments
- Resolved product issue through consumer testing.
- Documented and resolved [Issue] which led to [Results].
Certification
- Licensed guard card -
- santa clara Training - 1 year
- santa clara Training - power to arrest as well guard card
- Licensed power to arrest -
Languages
Hindi
Full Professional
English
Full Professional
Punjabi
Native or Bilingual
Interests
- Outdoor Recreation
- Volunteering
- Hiking
- Playing Sports
Timeline
Security Officer
Hammer Head Security
02.2025 - Current
Cashier
01.2024 - Current
ROHAILKHAND UNIVERSITY
BACHLOR IN COMMERCE from Accounting
Wilsonian School
High School Diploma
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