Prabina Silwal
Rua Morais Soares 43 5F, 1900-348,Lisboa
Summary
I have been working in the hospitality and catering industry since 2015, and I truly enjoy what I do. I’ve gained experience through both education and hands-on practice, continually developing my skills over the years. I am a well-mannered waitress, and working with guests is not only my job. it’s my passion. I take great pride in my work and approach every task with professionalism and respect.
Overview
6
6
years of professional experience
Work History
Waitress
Douro Heritage, S.A Douroazul River Cruise
03.2025 - Current
- Take orders from customers
- Answer questions about the menu, including allergies and substitutions
- Recommend food and drinks and let customers know about any specials
Waitress
Restaurante Fellini(Italian Restaurant) Intendente
04.2023 - 02.2025
- Welcome and seat guests
- Open and close the restaurant
- Prepare coffees, drinks, and cocktails
- Keep the restaurant clean, safe, and well-maintained
- Receive and process payments (cash and credit cards)
Crepe Maker/Barista
Almyro Glyko Creperie
02.2021 - 10.2022
- Prepare and serve food items, including crêpes, drinks, and coffees
- Receive and process payments (cash and credit cards)
- Keep the kitchen and prep areas clean
- Maintain stock levels for all necessary supplies
- Follow all health and safety regulations
- Share customer feedback with managers
- Take orders accurately and with attention to detail
Waiter
Petit Palais Platres Boutique Hotel
01.2020 - 01.2021
- Take customer orders
- Answer questions about menu items, allergies, and available substitutions
- Recommend food and drinks and inform customers about specials
- Serve beverages and deliver food, including alcoholic drinks
- Communicate with customers to ensure a great experience and address any concerns
- Process payments
- Clear dirty dishes from tables to keep the dining area tidy
Education
Bachelor of Arts - Hotel Management
American College
Nicosia Associate of Arts - Travel And Tourism
KU City College
Kathmandu, NepalSchool Leaving Certificate -
Sypres Public High School
Kathmandu, NepalSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Order taking
- Cash handling
- Safe food handling
- Hospitality service expertise
- Menu recommendations
- Service prioritization
- Food running
- Table setting
- Time management
- Beverage preparation
Languages
English
Portuguese
greek
Hindi
Timeline
Waitress
Douro Heritage, S.A Douroazul River Cruise
03.2025 - Current
Waitress
Restaurante Fellini(Italian Restaurant) Intendente
04.2023 - 02.2025
Crepe Maker/Barista
Almyro Glyko Creperie
02.2021 - 10.2022
Waiter
Petit Palais Platres Boutique Hotel
01.2020 - 01.2021
Bachelor of Arts - Hotel Management
American College
Associate of Arts - Travel And Tourism
KU City College
School Leaving Certificate -
Sypres Public High School