Summary
Overview
Work History
Education
Skills
Timeline
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Pragya Shahi

Pragya Shahi

Ellicott City,MD

Summary

Dynamic Beauty Sales Associate with proven expertise in upselling strategies and exceptional client relationship building. At Macy's, I consistently surpassed monthly sales targets and enhanced customer loyalty through expert makeup application and personalized service. Skilled in cash handling and maintaining a welcoming store environment, I excel in driving sales and fostering positive customer experiences. I have been recognized as highest seller in my whole division and have a great myclient percentage.

Overview

1
1
year of professional experience

Work History

Beauty Sales Associate

Macy's
11.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Collaborated with team members to achieve monthly sales targets.
  • Solved customer challenges by offering relevant products and services.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

Bachelor Of Computer Science -

Howard Community College
Columbia, MD

Skills

  • Upselling strategies
  • Client relationship building
  • Guest services
  • Customer loyalty
  • Appointment scheduling
  • Brand awareness
  • Makeup application
  • Product demonstration
  • Fragrance profiling
  • Sales and promotional events
  • Skincare expertise
  • Customer assistance
  • Money handling
  • Cash handling
  • Flexible schedule
  • Cash register operation
  • Retail sales
  • Customer needs assessment

Timeline

Beauty Sales Associate

Macy's
11.2023 - Current

Bachelor Of Computer Science -

Howard Community College

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Pragya Shahi