Prairie Brolhorst
Lincoln,NE
Summary
A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Overview
7
7
years of professional experience
Work History
Brewista
7 Brew Drive-Thru Coffee
Lincoln, NE
06.2025 - Current
- Created welcoming atmosphere for customers by engaging and assisting them.
- Delivered exceptional customer service to guests, ensuring satisfaction and repeat visits.
- Handled guest payments accurately using POS system, facilitating smooth transactions.
- Navigated work area with care to ensure safety and efficiency. in a fast paced environment
Childcare
Multiple Families
Lincoln, NE
07.2019 - Current
- Performed general childcare duties and responsibilities.
Guest Service Representative
Nothing Bundt Cakes
Lincoln, NE
10.2022 - 09.2025
- Welcomed customers upon arrival, ensuring a positive first impression.
- Managed guest inquiries via telephone, email, and in-person communication
- Collaborated with team members to streamline service processes for improved efficiency.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Addressed and resolved guest complaints professionally, enhancing overall guest satisfaction.
Education
High School Diploma -
Southeast High School
Lincoln05-2024
Bachelor's Degree - Pre-Law And Criminal Justice
University of Nebraska
Lincoln05-2028
Skills
- Customer service expertise
- Time management abilities
- Teamwork and collaboration
- Hospitality and professionalism
- Point of sale management
- Computer Literacy
- Effective communication
- Problem-solving skills
Timeline
Brewista
7 Brew Drive-Thru Coffee
06.2025 - Current
Guest Service Representative
Nothing Bundt Cakes
10.2022 - 09.2025
Childcare
Multiple Families
07.2019 - Current
High School Diploma -
Southeast High School
Bachelor's Degree - Pre-Law And Criminal Justice
University of Nebraska