Prakash Mahatara
Elhmurst,NY
Summary
Dynamic professional with a proven track record in customer service and teamwork, honed at West End Wine & Spirits and Sofitel Downtown Hotel. Excelled in enhancing store visual appeal and fostering customer loyalty through exceptional service. Skilled in time management and problem-solving, significantly contributing to efficient operations and positive customer experiences.
Overview
5
5
years of professional experience
Work History
Sales Associate
West End Wine & Spirits
05.2023 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Houseman
Sofitel Downtown Hotel
02.2019 - 04.2022
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
Education
High School Diploma -
Shred Jana Heigher Secondary School
Nepal Surkhet 03-2010
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
West End Wine & Spirits
05.2023 - 07.2024
Houseman
Sofitel Downtown Hotel
02.2019 - 04.2022
High School Diploma -
Shred Jana Heigher Secondary School
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