Prakash Sapkota
Harrisburg,PA
Summary
Detail-oriented Data and Business Analyst with a Bachelor's degree in Management Information Systems from Penn State Harrisburg and a robust background in data analysis and reporting. Expertise in leveraging tools such as Excel, SQL, Tableau, and Power BI to build insightful dashboards and comprehensive reports that drive strategic decision-making. Demonstrated ability to convert complex datasets into actionable insights that enhance business operations and support data-driven initiatives. Strong analytical thinker with a proven track record of collaborating across teams to optimize processes and effectively monitor performance metrics.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Support
HACC, Central Pennsylvania's Community College
Harrisburg, PA
11.2024 - Current
- Provide administrative and operational support to faculty, students, and staff by coordinating schedules and managing departmental documentation.
- Maintain institutional datasets and records while ensuring data accuracy, confidentiality, and compliance with institutional policies.
- Assist in data tracking and reporting related to student services, contributing to operational insights and process improvements.
- Identify workflow inefficiencies and recommend improvements to enhance departmental productivity and organization.
Table Games Dealer
Parx Casino
Shippensburg, PA
03.2026 - Current
- Manage live casino table games in a fast-paced gaming environment while ensuring strict compliance with gaming regulations.
- Perform rapid mental calculations and maintain accurate chip tracking to ensure financial accuracy during gameplay.
- Monitor betting patterns and player behavior to ensure fairness and integrity of games.
- Deliver high-level customer service while maintaining operational efficiency during busy gaming sessions.
Personal Banker / Teller
Wells Fargo
Harrisburg, PA
01.2024 - 11.2024
- Processed financial transactions including deposits, withdrawals, and transfers while ensuring regulatory compliance.
- Analyzed customer account data to identify opportunities for financial product recommendations and service improvements.
- Maintained transaction records and performed verification checks to ensure financial accuracy.
- Collaborated with branch staff to meet operational and customer service performance goals.
Data Analyst Intern
Epic Systems at Select Medical
Mechanicsburg, PA
05.2023 - 08.2023
- Collected, cleaned, and analyzed healthcare operational datasets to identify performance trends.
- Used SQL and Excel to query and manipulate data for reporting and analysis.
- Developed dashboards using Tableau and Power BI to visualize operational metrics and KPIs.
- Performed data validation and transformation to ensure reporting accuracy and reliability.
Table Games Dealer
Hollywood Casino at Penn National Race Course
Grantville, PA
01.2023 - 05.2024
- Managed table game operations, including blackjack, baccarat, roulette, and poker, ensuring compliance with casino policies and state gaming regulations.
- Oversaw accurate management of bets, chips, and payouts to uphold fast game pace.
- Assisted customers by providing exceptional service. Explained game rules clearly to enhance player understanding. Monitored gameplay for any irregularities and addressed player concerns promptly.
Education
Bachelor of Science - Management Information Systems
Pennsylvania State University
Harrisburg, PA12-2023
Skills
- Excel
- Data Visualization
- SQL
- Statistical Knowledge
- Machine Learning
- Data Management
- Attention to Detail
- Communication Skills
- Problem Solving Skills
- Teamwork
- Critical Thinking
- Curiosity
Certification
- Google Data Analytics Professional Certificate – Coursera (2024)
- AI for Work and Life (AI101) – University of North Florida (2025)
Languages
English | Hindi | Nepali
Timeline
Table Games Dealer
Parx Casino
03.2026 - Current
Administrative Support
HACC, Central Pennsylvania's Community College
11.2024 - Current
Personal Banker / Teller
Wells Fargo
01.2024 - 11.2024
Data Analyst Intern
Epic Systems at Select Medical
05.2023 - 08.2023
Table Games Dealer
Hollywood Casino at Penn National Race Course
01.2023 - 05.2024
Bachelor of Science - Management Information Systems
Pennsylvania State University