Courtney Scott
Conyers,GA
Summary
Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts.
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
2
2
years of professional experience
Work History
Sales Representative
Sephora USA
Atlanta, GA
01.2024 - 10.2024
- Developed and maintained relationships with customers to ensure repeat business.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Coordinated with other departments to ensure timely delivery of orders.
- Managed inventory levels by ordering sufficient stock for each account.
Store Manager
Unique Threading And Body Wax
Marietta, Georgia
05.2024 - 08.2024
Customer Support Specialist
DoorDash
Atlanta, Georgia
07.2022 - 12.2022
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Maximized customer satisfaction by handling customer email and telephone interactions.
- Collected, analyzed and reported on data for use in operational planning.
- Responded to customer emails and phone calls promptly, courteously, and professionally.
- Created detailed reports on customer feedback for management review.
Education
High School Diploma -
Pebblebrook High School
Mableton, GA05-2017
Skills
- Lead prospecting
- Network development
- Territory sales
- Sales consultation
- Sales closing
- Customer relationship building
- Customer service
- Client service
- Inside and outside sales
- Product and service sales
- Technical product knowledge
Timeline
Store Manager
Unique Threading And Body Wax
05.2024 - 08.2024
Sales Representative
Sephora USA
01.2024 - 10.2024
Customer Support Specialist
DoorDash
07.2022 - 12.2022
High School Diploma -
Pebblebrook High School