Summary
Overview
Work History
Education
Skills
Timeline
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Prana Sol

Jacksonville

Summary

Dynamic and results-oriented Customer Service Representative with a proven track record at Bagel Shop, excelling in high-volume environments and enhancing customer satisfaction. Skilled in order processing and maintaining food safety standards, adept at fostering positive team dynamics. Demonstrated ability to improve service delivery, achieving a significant increase in customer satisfaction.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist Intern

Hand And Stone Massage And Spa
Saint Johns, FL
12.2024 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Ensured timely responses to emails, facilitating efficient communication between clients and staff members.
  • Greeted visitors warmly guided them purposefully to their destinations within building providing excellent first impression company.


Counter Server

Bite a Bagel
St. Augustine, FL
02.2024 - 06.2024
  • Took and processed over customer orders.
  • Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
  • Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
  • Restocked counter supplies, condiments, napkins and silverware.

Education

High School Diploma -

Florida Virtual
Jacksonville, FL

Skills

  • Customer service
  • Product knowledge
  • Appointment scheduling
  • Order processing

Timeline

Front Desk Receptionist Intern

Hand And Stone Massage And Spa
12.2024 - Current

Counter Server

Bite a Bagel
02.2024 - 06.2024

High School Diploma -

Florida Virtual
Prana Sol