Prasant Patel
Arlington,TX
Summary
Dynamic retail professional with a proven track record at Lids Hat World, excelling in customer service management and team leadership. Enhanced store ambiance and operational efficiency, driving sales through strategic merchandising and personalized customer engagement. Recognized for problem-solving abilities, fostering a loyal clientele and significantly improving customer satisfaction.
Overview
6
6
years of professional experience
Work History
ASSISTANT STORE MANAGER
Lids Hat World
Grand Prairie
11.2022 - Current
- Oversaw cash register operations, ensuring precise transaction processing, daily drawer reconciliation, and minimal discrepancies.
- Directed opening and closing protocols and proposed modifications to optimize daily operational efficiency.
- Elevated store ambiance to drive sales by meticulously maintaining cleanliness and implementing strategic visual merchandising displays.
- Executed merchandise rotation and display updates to highlight new products and promotional campaigns, enhancing customer engagement.
- Cultivated loyal clientele through personalized customer engagement, resulting in increased repeat visits.
- Addressed customer concerns with management collaboration, improving customer satisfaction metrics.
COURTESY CLERK
Brookshires Brothers
Winnsboro
06.2020 - 08.2022
- Bagged customer items, ensuring fragile goods were protected and merchandise categories were organized.
- Maintained pristine store conditions, cultivating an inviting shopping atmosphere for patrons.
- Assisted customers in removing merchandise from store, facilitating smooth loading into their vehicles.
- Contributed to a positive store image by ensuring entranceways remained clean, unobstructed, and welcoming.
- Transported large purchases for customers to their vehicles, enhancing their shopping experience.
Education
Bachelor of Science - Sports Marketing
University of North Texas
Denton05-2025
Skills
- Problem-solving
- Customer service management
- Store opening and closing
- Team building and leadership
- Customer service and engagement
- Customer experience
- Customer service
- Team leadership
- Problem resolution
- Strategic planning
- Business development
- Customer relations
Languages
- Gujarati
- Hindi
- English, Full Professional
- Gujarati, Professional Working
- Hindi, Limited Working
Languages
English
Full Professional
Gujarati
Professional
Hindi
Limited
Timeline
ASSISTANT STORE MANAGER
Lids Hat World
11.2022 - Current
COURTESY CLERK
Brookshires Brothers
06.2020 - 08.2022
Bachelor of Science - Sports Marketing
University of North Texas