Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Praseela Rai

Pickerington,OH

Summary

Compassionate Mental Health Tech with strong track record of implementing effective behavioral management programs. Sound knowledge of addiction symptomatology and diagnosed mental disorders. Handles tasks effectively and communicates with tact and discretion.

Overview

11
11
years of professional experience
1
1
Certification

Work History

MHA/PSA

Nationwide Children's Hospital
12.2021 - 01.2024

(614)-722-2000

Mental Health assistant or Patient safety assistant.

  • Improved patient outcomes by implementing evidence-based care plans and collaborating with multidisciplinary teams.
  • Decreased the risk of patient self-harm through continuous monitoring and creating a safe environment.
  • Collaborated with psychiatrists to develop individualized treatment plans, ensuring optimal patient care.
  • Provided compassionate care for patients experiencing mental health crises, resulting in increased patient satisfaction.

Facility Manager

City Of El Cerrito, CA
09.2018 - 03.2020

(510) 559-7065

  • Managed a team of technicians, providing training and guidance for improved performance and professional development.
  • Supervised staff of technicians in day-to-day activities.
  • Optimized space utilization in the facility by redesigning layouts and recommending adjustments based on changing organizational needs.
  • Community service, an immense people skill.
  • Improved facility efficiency by implementing preventive maintenance programs and optimizing resource allocation.

Beauty Advisor

Ulta
11.2018 - 02.2020

(510)262-9541

  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.

Cashier

JC Penny Co
05.2017 - 08.2018

(530) 662-7365

  • Recovery of the merchandise.
  • Customer service is key
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Developed people skills.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Intern

City Of Richmond, Ca - Local Government
01.2013 - 05.2013
  • Ellen Kersten (510) 684- 1048 -Three months long internship with a paid stipend
  • Worked with adults returning from prison and seniors with simple computer necessities for their lives
  • Created Maps and Google locations for newly founded health care buildings for LEAP -Helped adults in each step to learn computer use- from moving the mouse to finding their search
  • Assisted DR.Ellen Kersten with the adults and to improve the learning website.
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.

Education

Bachelor of Science - Biological Sciences

Ohio State University
Columbus, OH

Associate of Science - Nursing Degree

Fortis College
Westerville, OH
09.2025

High School Diploma -

Richmond High School
Richmond, CA
06.2017

Skills

  • Accounting
  • Data Analysis
  • Mathematics
  • Excel proficient
  • Time Management
  • Leadership
  • Foreign Languages
  • Communication
  • Teamwork
  • Conflict Resolution
  • Ability to Work Under Pressure
  • Facility Operations
  • CPR certified
  • Information Documentation
  • FDA and HIPAA Compliance
  • Patient Medical Histories

Certification

CPR

STNA course taken.

Languages

Nepali
Native or Bilingual
English
Native or Bilingual
Hindi
Professional Working

Timeline

MHA/PSA

Nationwide Children's Hospital
12.2021 - 01.2024

Beauty Advisor

Ulta
11.2018 - 02.2020

Facility Manager

City Of El Cerrito, CA
09.2018 - 03.2020

Cashier

JC Penny Co
05.2017 - 08.2018

Intern

City Of Richmond, Ca - Local Government
01.2013 - 05.2013

Bachelor of Science - Biological Sciences

Ohio State University

Associate of Science - Nursing Degree

Fortis College

High School Diploma -

Richmond High School
Praseela Rai