Pratistha Mishra

• Managing the expectations of client –NYC HPD (Housing Preservation and Development) Department - negotiating and streamlining the requirements with the scope of the project
• Working in a 6D Methodology (Define, Debrief, Develop, Detect, Deploy, Debrief), which is a hybrid of Waterfall Method and Agile- Scrum methodology, to efficiently develop an Online portal to enable users to search building information and apply for several owner services
• Responsible for creation of DIV (Discover, Ideate & Validate) Plan for Requirement Gathering
• Conducted Interviews, brainstorming sessions, workshop and JADs; Ideating with internal team by creating Flow Charts, System Activity Diagrams, and validating with client by review and feedback process
• Responsible for creating Business Process Modeling Notion (BPMN) diagrams such as AS-IS and TO-BE process flow diagrams, Activity Diagrams using Lucid Chart
• Analyzing existing Oracle Database Version 19c to understand the existing data structure and attributes in the system
• Analyzing the data to be fetched and displayed on the newly developed front end application; and drafted Web Page Mapping document to capture all attributes present and to be displayed on HPD online portal
• Utilized JIRA for requirement management, version control, and bug/defect tracking
• Responsible for writing the user stories and Acceptance Criteria (AC) on Jira for application development
• Assisted the UI / UX team to explain the customer needs and reviewed mockups
• Participating and conducting scrum ceremonies such as Daily Stand-ups, Release Planning, Sprint Planning, Sprint Review, Backlog Grooming
• Efficiently use Confluence and MS Teams to collaborate and manage documents and keep track of document versions
• Utilized MS Office Suite for creating project deliverables such as BRD (Business Requirements Document), FSD (Functional Specification Document), Sitemap etc
• To be used by the development team throughout the course of the project
• Gathered requirements for API’s and created business rules/ logic for use cases which will be implemented in Restful Web API’s such as HPD Online API’s, LEOP API (Application Programming Interface), Building Search API, Reporting API’s, Authentication, Authorization, User Role, etc
• Assisting Quality Assurance (QA) team in Test Case Planning and Test Scenarios
• In-Charge of Requirements Traceability Matrix to keep track of all requirements being covered in test cases
• Environment: 6D Methodology, Jira, Lucid Charts, Oracle Database V.14, MS Office

• Managing the scope of the project of migrating data from legacy systems to new systems for better supply chain management for Mattel
• Grooming the requirements provided by the Business BA’s and having grooming sessions with technical team to groom and set up the expectations from the business
• Breaking requirements into user stories and having user story grooming sessions with the business team
• Followed Kanban method of completing user stories rather than the working on sprint basis
• Conducted a Jira workshop for the whole team to give an understanding of how the jira works and how it is used by the business for this project
• Conducted data mapping sessions for various interfaces, within source and target team members to document the target attributes in the new systems and the source attributes in the legacy systems where the data is going to be extracted from
• Documented meeting notes, open issues and action items from meetings and follow back
• Environment: Scrum-Kanban, Oracle PRP, IBM sterling DOM, BY WMS, ESP, Jira

• Roles and Responsibilities:
• Maintaining the scope of the project and creating business processes for Retail Distribution Discount, Wholesale Premiere Pricing, State specific off-invoice, etc
• Gathering requirements from various stakeholders who were responsible in the steps of different types of discounting, by using various elicitation techniques interviewing, brainstorming and document analysis
• Requirements were mainly gathered to document the process in forms of Business Process Modeling Notation (BPMN) diagrams, Standard Operating Procedure (SOP), and data flow diagrams which showcases the various steps involved in the various business processes
• Used Ms Visio to create the diagrams and also use during presenting to the stakeholders during meetings
• Understanding the involvement of various systems in the processes like salesforce, Teradata, PayDM, eVIP portal, etc
• Where data was stored
• Documenting the various types of data shared between the systems during the process in the SOP
• Documenting the various documents created during these processes
• Reviewing with various stakeholder on the documentation and taking feedback on required changes in the process and documenting them
• Environment: Agile Safe, MS Visio Professional, Salesforce CRM, Tableau 10.3

• Efficiently used different requirement elicitation techniques like interview, survey and JAD to gather requirements from stakeholders
• Created high and low fidelity Mockups, Wireframes to prototype the User Interface using MS Visio
• Assisted the Product Owner to prioritize the Product Backlog Items (PBIs) and worked with development team in developing Sprint tasks during sprint planning meeting
• Proficiently helped development teams to break down large EPICS, Features to User Stories and tracked them on JIRA, assisted the development team with spikes and helped define the acceptance criteria for user stories
• Assisted in developing Test Cases and Test Scenario to testing team in Performance Tests, Functional & Non-functional tests
• Kept track of bugs and defects using JIRA, maintained issue log and handled the change request efficiently
• Created internal and ad-hoc Data reports for Identity attributes with the help of SQL queries and used SQL for research analysis
• Assisted in making test cases, conducted User Acceptance Testing (UAT) and documented changes
• Collaborate with UI/ UX, API and System teams to support development initiatives Knowledge of JSON involved.

As a business data analyst, my job was to collaborate with the senior analysts of the firm to extract, clean and analyze data to help clients with data analysis and marketing strategies.

· Extracted Data on Sales revenue, Cost of goods sold, sales, sales in regions, etc. for monthly or yearly basis, from Nielsen Answers for Coca-Cola Company, Johnson and Johnson, etc. Mainly worked on Coca-Cola Company, where data was extracted on specific brands and products of the company and analyzed further.

· After extracting the data, Excel was used to clean the data, so it can be used to make calculations and analysis. Used excel, to calculate total revenue over the months, years, etc. on specific products and brands, overall company, competitors, etc.

· Then the calculations were organized and edited in the form of presentations which were further used to analyze data and give marketing strategies and solutions to clients.

As a Marketing intern, my job was to help the senior insight consultant of the firm with research work on various topic and solutions to help the firm analyze data and give marketing solutions to clients. Worked on various projects, but one was used for my thesis presentation at the end of my under graduation. Collaborated with the senior insight consultant and aided in collecting and analyzing data from numerous research and article platforms. Engaged in secondary research projects like Concept product testing, messenger app scenario in Myanmar, T&D in companies, etc. Prepared a detailed project called “Capturing Shoppers Insights using technology and Understanding Customer Behavior (Online and Offline)”, which was later presented for the under-graduation final thesis project presentation.

As a Marketing Intern, my job was to assist the senior marketing manager with research work and collection of data regarding the aluminum marketing locally and globally. Assisted the senior marketing manager of a national aluminum company of the country. Assisted with secondary research on the local and global aluminum market, Aluminum sources and uses, products with aluminum, etc. Prepared a detailed report on “Global Aluminum Market”, which was presented to understand the market.