PRAVEEN SAGAR Gaddhe
Illinois,USA
Summary
Network Operations Center (NOC) Engineer and Operations Professional with 8+ years of experience across network operations, telecommunications, IT staffing, business development, and retail operations management. Skilled in network monitoring, incident management, troubleshooting, service assurance, system performance analysis, ticket management, vendor coordination, and customer support. Experienced in managing critical operations, resolving technical issues, ensuring service availability, coordinating cross-functional teams, and driving operational efficiency in fast-paced environments. Strong background in problem-solving, reporting, process improvement, and delivering reliable support for business-critical systems and infrastructure.
Overview
8
8
years of professional experience
Work History
Business Development Manager
AK4 Networks LLC
Remote
06.2023 - 08.2025
- Managed business development activities for U.S. and international clients.
- Built strategic relationships with hiring managers and consulting partners.
- Delivered staffing solutions across Software Development, DevOps, Cloud, QA, Infrastructure, Data Analytics, and Engineering domains.
- Conducted candidate sourcing, screening, interview coordination, onboarding, and placements.
- Supported workforce planning, account management, and business growth initiatives.
- Coordinated onboarding documentation and recruitment operations.
Assistant Engineer
Huawei Technologies
06.2022 - 03.2023
- Supported GPON and WiFi network operations for enterprise customers.
- Monitored network performance, alarms, and service availability.
- Managed incident response, troubleshooting, and service restoration activities.
- Performed root-cause analysis for network-related issues.
- Coordinated with technical support teams and maintained documentation.
Transmission Engineer
Vodafone Idea Limited
07.2019 - 06.2022
- Managed transmission network operations and performance monitoring.
- Supported SDH, DWDM, Microwave, and transport network infrastructure.
- Monitored alarms and coordinated outage restoration activities.
- Performed network fault analysis and service recovery procedures.
- Assisted with transmission planning, optimization, and capacity management.
NOC Engineer
Tata Communications
07.2017 - 05.2019
- Monitored telecom network performance and service availability.
- Provided incident management and operational support services.
- Investigated network alarms and coordinated issue resolution.
- Escalated critical incidents to engineering teams.
- Maintained operational records and service performance documentation.
Education
Bachelor of Science (B.Sc.) - Information Technology
Jodhpur National University
IndiaHigh School Diploma -
Board of School Education
India,KASecondary School Education - SSC
Bhashyam High School
India,APSkills
Operations Management Multi-Site Retail Operations Fuel Retail & Convenience Store Management Profit & Loss Analysis Business Development Strategic Planning Vendor & Supplier Management Inventory Control Financial Reporting Compliance Management Team Leadership Client Relationship Management IT Staffing & Talent Acquisition Recruitment Lifecycle Management Workforce Planning Verifone Commander POS Telecommunications Operations Network Monitoring Incident Management Process Improvement Customer Service Excellence
EARLY CAREER EXPERIENCE
- OMR Technician – Aircel Telecommunications
- Supported telecom operations and maintenance activities.
- Assisted with troubleshooting, preventive maintenance, and reporting.
- Telecom Rigger / Field Technician – NEC Network Project, Bangalore
- Assisted with telecom tower installation and network deployment projects.
- Supported equipment installation, testing, and maintenance activities.
INDUSTRY ENGAGEMENT
- MPACT Show & Convention, Indianapolis, Indiana
- NACS Show, Chicago, Illinois
- Active participation in fuel retail and convenience store industry events
Languages
English
Full Professional
Hindi
Full Professional
Telugu
Full Professional
Timeline
Business Development Manager
AK4 Networks LLC
06.2023 - 08.2025
Assistant Engineer
Huawei Technologies
06.2022 - 03.2023
Transmission Engineer
Vodafone Idea Limited
07.2019 - 06.2022
NOC Engineer
Tata Communications
07.2017 - 05.2019
Bachelor of Science (B.Sc.) - Information Technology
Jodhpur National University
High School Diploma -
Board of School Education
Secondary School Education - SSC
Bhashyam High School