Precious Adah
Urbana,IL
Summary
Dedicated Healthcare Consultant professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Project and Digital Engagement Specialist
Society For Family Health
Abuja, Nigeria
05.2022 - 05.2023
- Built strong relationships with clients through active listening and empathy, resulting in increased loyalty and retention.
- Assisted in developing marketing materials geared towards increasing customer engagement levels across various channels.
- Analyzed data to identify trends and opportunities for improvement in customer engagement processes.
- Enhanced client satisfaction by effectively addressing and resolving issues in a timely manner.
- Improved website visibility through development and implementation of SEO strategies.
- Coordinated with design and media teams to develop high-quality creative assets.
Medical Laboratory Scientist
Nisa Premier Hospital
Abuja, Nigeria
03.2021 - 03.2022
- Enhanced laboratory efficiency by implementing standardized testing procedures and protocols.
- Increased patient satisfaction through timely and accurate diagnostic results.
- Collaborated with healthcare professionals to provide comprehensive patient care and improve treatment outcomes.
- Consistently met or exceeded performance targets related to accuracy, efficiency, productivity, and customer satisfaction metrics within the lab setting.
- Developed strong relationships with suppliers, ensuring the timely delivery of essential equipment and reagents at competitive prices.
Education
Masters of science in Management -
University of Illinois At Urbana-Champaign
Urbana, IL05.2024
Bachelors of Medical Laboratory Science -
Afe Babalola University, Nigeria
10.2020
Skills
- English (Fluent)
- Active Listening
- Sales Techniques
- Interpersonal Skills
- Performance Metrics
- Creative Thinking
- Data Analysis
- Public Speaking
- Conflict Resolution
- Team Collaboration
- Multitasking Abilities
- Social Media Management
- Problem Solving
- Relationship Building
- Time Management
- Strategic Marketing
Languages
English
Full Professional
leadership experience
- Business Practicum, Champaign, Illinois, Client Manager, Aug. 2023, Dec. 2023, Communicated with clients on the requirements and deliverables. Led a team of five to define problem statements and design corresponding marketing strategies. Reviewed peer data and provided feedback on their performance.
- Nigerian National Petroleum Cooperation (NNPC), Benin-City, Nigeria, Clinical Outreach Team Lead, June 2019, Aug. 2019, Guided 15 interns in outreach of providing free viral testing and consultations in Oredo Local Government, Benin. Directed a State-level symposium in honour of World Blood Donor Day in rural areas, culminating in altruistic free full-body health check-ups for participants.
hobbies and interests
Travel, reading, catching up on world health and global financial news on CNN, Technology, social media, Music
Certification
- Coursera Data Analytics Certificate
- Accounting Foundations Certificate
- Accounting for Non-Accountants Certificate
Timeline
Project and Digital Engagement Specialist
Society For Family Health
05.2022 - 05.2023
Medical Laboratory Scientist
Nisa Premier Hospital
03.2021 - 03.2022
Masters of science in Management -
University of Illinois At Urbana-Champaign
Bachelors of Medical Laboratory Science -
Afe Babalola University, Nigeria