Precious Aumua
Renton,US
Summary
I am driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues. Self motivated and open to working variety of shifts.
Overview
10
10
years of professional experience
Work History
Guest Services Receptionist
Extended Stay America
07.2024 - Current
- Played an integral role in improving overall hotel ratings by consistently providing exceptional service and addressing guest needs promptly.
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries promptly.
- Promoted a positive work environment by collaborating effectively with colleagues from diverse backgrounds.
- Established trust among international visitors through effective use of language skills when communicating pertinent information about their stay in the US-based hotel.
Dispatcher
Securitas Security Services USA
03.2021 - 01.2024
- Trained new employees in various procedures and provided feedback on daily work performance to increase productivity
- Made the necessary outgoing calls to confirm the alarms, dispatch the appropriate authorities, and notify the appropriate parties
- Used effective time management when it came to personnel and security asset coordination and accountability
- Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public
- Kept track of employee activities and ensured that they complied with security regulations
- Was quick to respond to incidents and assess active situations for security risks
- Reviewed camera and system feeds for any discrepancies and notified the appropriate people
- Analyzed and produced course-of-action reports, as well as escalating issues to management that were outside my area of expertise.
- Received and dispatched calls for emergency services.
Patrol Officer
Securitas Security Services USA
03.2020 - 03.2021
- Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public
- Showed visitors around the building and answered accessibility questions
- Checked the identification of everyone who entered and exited the facility to eliminate unauthorized visitors
- Inspected and adjusted security systems, equipment, and machinery to ensure that parking lots and the interior and exterior of the building were fully covered
- Kept the premises and personnel safe by patrolling the property and monitoring surveillance equipment
- Remained calm, assertive, and mindful to think critically and solve problems during stressful situations.
Fare Enforcement Officer
Securitas Security Services USA
03.2020 - 12.2020
- Was in charge of ensuring the safety of transportation operations at train stations
- Delivered timely and accurate findings reports
- Responded to disturbances at train stations and assisted to de-escalate incidents by engaging both parties involved for a mutual agreement.
Boatswain's Mate E-5
United States Navy
10.2014 - 11.2019
- Small engines, outdoor power equipment, and handheld electrical devices were all evaluated and repaired by me
- Dealt with a variety of urgent issues, including medical emergencies and flight operation challenges as a first responder and emergency management leader
- Oversaw fueling, cargo management, and aircraft departure
- Worked with contractors and Junior Sailors to maintain detailed logs and documentation for tests, procedures, and maintenance performed.
Education
High School -
West Anchorage High School
Anchorage, AK05.2014
Skills
- Dispatching procedures
- Customer service
- Team development
- Supervision
- Excellent time management
- Problem resolution
- Organization
- Data Entry
- Schedule Coordination
Timeline
Guest Services Receptionist
Extended Stay America
07.2024 - Current
Dispatcher
Securitas Security Services USA
03.2021 - 01.2024
Patrol Officer
Securitas Security Services USA
03.2020 - 03.2021
Fare Enforcement Officer
Securitas Security Services USA
03.2020 - 12.2020
Boatswain's Mate E-5
United States Navy
10.2014 - 11.2019
High School -
West Anchorage High School
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