Precious Banks
Richmond,VA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Excited to leverage skills and make a valuable contribution to the success of a reputable organization.
Overview
10
10
years of professional experience
Work History
Manager
Maggianos
03.2015 - Current
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cross-trained existing employees to maximize team agility and performance.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
News Specialist
WWBT/NBC12 Raycom Media
12.2019 - 04.2022
- Responsible for overseeing the editorial process and ensuring the production of accurate, engaging, and timely news content
- Skilled at managing multiple tasks simultaneously, meeting tight deadlines, and adapting to changing news priorities
- Edit long and short form stories and daily newscasts as needed and attached the stories to a live broadcast feed for each newscast show assigned
- Work with producers, multi-media journalists and photojournalists to ensure a high quality product consistent with station's brand
- Operate various news gathering equipment, including but not limited to video camera and video editing equipment
- Perform other duties as assigned
Content Creator
Social Media Platforms
- Produced high-quality and visually appealing content for various businesses to promote their products and services across social media platforms
- Collaborated with clients to understand their brand identity, target audience, and marketing goals
- Developed content strategies and concepts to create compelling and on-brand visuals and narratives
- Conducted market research and competitor analysis to identify trends and ensure content relevance and uniqueness
Area Supervisor Manager
Ross
10.2016 - 03.2017
- Led a team of store associates, ensuring efficient store operations, visual merchandising, and exceptional customer service
- Recruited, trained, and supervised store staff, fostering a culture of teamwork, accountability, and high performance
- Oversaw store opening and closing procedures, cash handling, and bank deposits in accordance with company policies
- Trained and coached Associates on cash registers, shortage control policies and other Front End procedures
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Education
Bachelor's degree - Broadcast Journalism
Virginia Commonwealth University
12-2018
Skills
- Customer Service
- Sales Management
- Computer Proficiency
- Leadership Experience
- Problem-solving abilities
- Content Creator
- Adobe
- Videographer
- News Reporting
- Branding and visual content
- Photography and videography skills
- Multitasking and organization
- Researching
- Digital marketing
- Expense tracking
- Sales management
- Documentation and reporting
- Customer relationship management (CRM)
- Shift scheduling
- Sales techniques
- Strategic planning
- Performance evaluations
- Team leadership
- Data analysis
- Revenue management
- Coaching and mentoring
- Conflict resolution
Timeline
News Specialist
WWBT/NBC12 Raycom Media
12.2019 - 04.2022
Area Supervisor Manager
Ross
10.2016 - 03.2017
Manager
Maggianos
03.2015 - Current
Content Creator
Social Media Platforms
Bachelor's degree - Broadcast Journalism
Virginia Commonwealth University
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